Temporary Administrative Specialist

Salary: $16.00 - $19.00 Hourly
Location : Richland County, SC
Job Type: Temporary - Part-Time
Job Number: 20260602
Agency: Department of Consumer Affairs
Division: Services
Opening Date: 06/02/2026
Closing Date: 6/14/2026 11:59 PM Eastern
Class Code:: UZ01
Position Number:: 61152817
Normal Work Schedule:: Other
Pay Grade: Unclassified
Hiring Range - Min.: $16.00
Hiring Range - Max.: $19.00
Opening Date: 06/02/2026
EEO Statement: Equal Opportunity Employer
Agency Specific Application Procedures:: All applicants must apply via careers.sc.gov. Failure to provide detailed and complete information will result in your application not being referred.
Normal Work Schedule (Other):: Candidate will work a flexible schedule between 20 to 25 hours per week between the hours of 8:30 AM - 5:00 PM, Monday through Friday.
Veteran Preference Statement: South Carolina is making our Veterans a priority for employment in state agencies and institutions.


Job Responsibilities
**The Department is seeking an individual willing to work a flexible schedule between 20 to 25 hours per week. This is a part-time, temporary position. As such, the individual in this position is not eligible for insurance coverage and will not accrue paid leave or receive paid time off on holidays. **
OUR MISSION AND VALUES

The South Carolina Department of Consumer Affairs is the state's consumer protection agency. Established in 1974, SCDCA is charged with protecting consumers from inequities in the marketplace through advocacy, mediation, enforcement, and education. With an unrivaled complaint processing portal, an award-winning communications staff, and dedicated staff overseeing and implementing the over 120 statutes DCA administers and enforces, SCDCA offers invaluable services to every citizen in SC.


PRIMARY PURPOSE OF YOUR ROLE

Under general supervision, the Administrative Specialist is responsible for performing administrative duties in support of the Consumer Services Division.


DAY-TO-DAY ACTIVITIES

• Administrative Duties: Review and input consumer complaints received by mail, redacting personal identifying information as necessary. Prepare and mail complaint and business forms associated with the complaint process. Assist Complaint Analysts with daily administrative support duties associated with the processing of complaints.
• Phones and Reporting: Contact consumers and/or businesses to confirm up-to-date contact information for the online complaint system. Assist with incoming calls from consumers and businesses. Serve as back-up to the receptionist as directed answering a multi-line switchboard for the agency. Track calls for monthly productivity reports.
• Processing Division Mail: Assist as needed with sorting, opening and distributing mail according to established mail procedures. Responsible for monitoring the division's document email box and scanning and saving emails from external contacts to appropriate folders for review.
• Other: Promote a positive customer service mindset to surpass the expectations of our internal and external clients. Contribute to individual quality and productivity goals by meeting standards focused on fulfillment of organizational turnaround time expectations, accuracy and security. Perform other duties as assigned.

Minimum and Additional Requirements
MINIMUM REQUIREMENTS

A high school diploma. Related clerical experience may be substituted for a high school diploma.


ADDITIONAL REQUIREMENTS

• Excellent communication skills both verbal and written.
• Exceptional data entry and keyboard experience.
• Ability to handle multi-line phone and multi-task.
• Must be extremely adaptable and able to follow a task or directive through, despite unfamiliarity with task at hand.
• Professional demeanor and attitude including dress, timeliness, and dependability.
• Must be able to interact with people from diverse backgrounds and deal courteously with the general public and staff.
• The physical demands for the essential functions of this position include sitting or standing at a desk for extended periods and working on a computer.

Preferred Qualifications

• One (1) year of relevant experience in administrative support or a customer service-based role.
• Ability to learn, organize and present written information in a clear, concise, and accurate manner.
• Proficiency with Microsoft Outlook, Excel, and Word, as well as hardware devices such as scanners, copiers and fax machines.

Benefits for State Employees
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.


Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.


Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.


Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.


Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
01


Are you willing to accept a position with an hourly salary range between $16.00 and $19.00?

• Yes
• No

02


Do you have any experience working in an administrative support role? Please describe.
03


Do you have working knowledge of Outlook, Excel and Word? Please describe.
04


Have you ever worked a multi-line switchboard?

• Yes
• No

05


How do you ensure the quality of your work when under a time constraint?
06


Do you understand that this is a part-time, temporary position that is not eligible for insurance, paid annual and sick leave accruals, or paid holidays?

• Yes
• No

Required Question