Administrative Specialist

We are seeking a detail-oriented and customer-focused individual for a client supporting Medicaid recipients. This role involves processing applications, updating client records, and providing limited customer service to ensure applications are complete and accurate.



Key Responsibilities:

• Enter all change of address requests into the database as received
• Follow up with clients via phone to collect missing or incomplete application details when sent through via third party systems.
• Collaborate with team members to ensure timely and accurate processing.
• Maintain confidentiality and adhere to HIPAA guidelines at all times.

• Strong attention to detail with fast and accurate data entry skills.
• Basic customer service experience; ability to communicate clearly and professionally.
• Comfortable making follow-up phone calls to clients.
• Familiarity with Medicaid or health benefits processing is a plus.
• Ability to work in a fast-paced, team-oriented environment.

• $15 hourly pay with weekly pay under contract.
• Temp-to-hire opportunity with potential to go permanent with client
• Mon - Fri schedule from 8:30 - 5.
• FGP offers contract employees benefits including minimum essential coverage insurance, a fixed indemnity plan and a 401k retirement plan once eligibility requirements are met.