Program Supervisor II - Central Coordination Unit - Parole Division (713435)

Program Supervisor II - Central Coordination Unit - Parole Division This role performs moderately complex administrative and supervisory program work. Responsibilities include assisting in establishing program goals and objectives, developing program guidelines, policies and procedures, scheduling priorities, evaluating program activities, supervising staff and ensuring compliance with parole conditions. Essential Functions Plans, implements, coordinates, monitors, and evaluates offender review and release program operations; assists in developing program guidelines, policies, procedures, rules, and regulations; ensures compliance with program policies and procedures; monitors caseloads to ensure compliance with conditions of parole; and conducts quality assurance reviews. Assists in program analyses and research studies; prepares and reviews reports on the effectiveness of program activities and makes appropriate recommendations. Confers with offenders, parolees, law enforcement, and other governmental agencies; assists in conducting special investigations regarding offender‑related information and problem solves assigned program related concerns. Assists in the preparation of training and procedural manuals, educational materials, and program information; prepares administrative reports, studies, specialized research projects, and program budget requests; assists in maintaining a database to generate statistical reports. Performs criminal information searches and retrieval using Texas Department of Public Safety criminal history system access. Supervises the work of others; and provides training and technical assistance in the program area. Performs a variety of marginal duties not listed, to be determined and assigned as needed. Minimum Qualifications A. Education, Experience, and Training Graduation from an accredited senior high school or equivalent or GED. Three years full‑time, wage‑earning case processing, customer service, clerical, administrative support, technical program support, or operational support experience. Fifteen semester hours from a college or university accredited by an organization recognized by the CHEA or the USDE may be substituted for each six months of experience. One year full‑time, wage‑earning experience in the supervision of employees. Bachelor’s degree from an accredited college or university preferred. Must obtain a certificate of course completion for the Texas Law Enforcement Telecommunications System (TLETS) policy and procedures training within six months of employment. B. Knowledge Principles and practices of public administration and management. Applicable state and federal laws, rules, regulations, and statutes. Agency and departmental organizational structure, policies, procedures, rules, and regulations preferred. C. Skills Develop and evaluate administrative policies and procedures. Establish goals and objectives. Conduct interviews and prepare technical reports. Communicate ideas and instructions clearly and concisely. Coordinate with other staff, departments, officials, agencies, organizations, and the public. Use computers and related equipment in a stand‑alone or local area network environment. Interpret and apply rules, regulations, policies, and procedures. Employ problem‑solving techniques. Review technical data and prepare technical reports. Prepare and maintain accurate records, files, and reports. Train and supervise the work of others. Additional Requirements A. Physical and Environmental Requirements Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize, lift and carry under 15 lbs., perceive depth, operate a motor vehicle, and operate motor equipment. B. Working Conditions Working inside, working around machines with moving parts and moving objects, radiant and electrical energy, working closely with others, working alone, working protracted or irregular hours, and traveling by car, van, bus, and airplane. C. Equipment Used Computer and related equipment, calculator, copier, fax machine, telephone, dolly, and automobile. Equal Opportunity Statement The State of Texas is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, religion, age or disability in employment or the provision of services. #J-18808-Ljbffr Texas-Department-of-Criminal-Justic