Strategic Execution Business Operations Team - Senior Associate

Join our Data & Analytics Strategic Execution Business Operations Team as a senior associate where you will play a pivotal role in centralizing and executing the organization's strategic priorities. This position offers a unique opportunity to enhance communication, drive efficiency, and foster commercialization within our team.

As a Senior Associate on the Strategic Business Operations Execution Team, you will be instrumental in driving daily initiatives and managing the execution of the organization’s strategic priorities. You will act as a liaison with staff, assist in decision-making, and manage cross-functional programs. This role requires a creative thinker with superior judgment and executive presence, who thrives in a fast-paced, entrepreneurial environment.

In this role, you will work closely with a wide range of internal stakeholders, questioning the status quo and taking initiative to drive strategic solutions. Your ability to navigate organizational complexities, being comfortable with ambiguity, and resolve challenges will be key to your success.

Job Responsibilities:

• Develop and independently own and execute initiatives within the Data & Analytics Organization from inception to completion.
• Apply structured problem-solving skills to address top strategic priorities.
• Facilitate working groups and brainstorming sessions to support leadership decision-making.
• Identify opportunities for process improvement and automation, driving implementation of changes.
• Collaborate with team members across LOBs, central teams, and corporate functions.
• Prepare executive communication materials and present project analyses to senior executives.
• Havin a controls mindset to ensure compliance with approved risk and controls processes.
• Assist in driving day-to-day problem solving to facilitate recommendations and push the team’s agenda.
• Utilize organization and planning expertise to prioritize tasks and resolve challenges.
• Understand the leader’s intent and take initiative in the absence of specific instructions.

Required Qualifications, Capabilities, and Skills:

• Bachelors Degree in Science and 3+ years of experience in a business, analytics, or operations-related function.
• Experience implementing workflow tools, setting and measuring organizational OKRs, assessing productivity, and applying Lean-Agile frameworks to manage a book of work.
• Consulting orientation with strong client engagement skills.
• Ability to work effectively in cross-functional teams and influence business partners.
• Solid analytical skills with a strong commercial orientation.
• Creative problem-solver with the initiative to develop strategic solutions.
• Desire to challenge the status quo and drive change.
• Initiative to upskill and learn various AI tools as they come online
• Excellent communication and presentation skills.
• Exceptional time management skills and ability to multi-task.
• Proficient in MS PowerPoint, Excel.

Preferred Qualifications, Capabilities, and Skills:

• Experience communicating with both business and technical stakeholders.
• Experience with Monday.com
• Experience in a large consulting firm or internal corporate strategy.
• Experience at a large financial services institution.

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.