Software Test Analyst Manual & Functional Testing

Job TitleJob Description Required Education- High School DiplomaPreferred Qualifications- Experience with Zephyr Scale, Jira, Confluence, and SharePoint.- Experience writing detailed manual test scripts and reusable regression test suites.- Knowledge of Agile/Scrum methodologies and product delivery processes.Required Skills & Qualifications- 3+ years of hands-on manual software testing or Quality Assurance (QA) experience.- Previous experience creating, executing, and maintaining manual test cases and test scenarios.- Experience with functional, system, integration, end-to-end, regression, exploratory, and negative testing.- Strong requirements analysis and business process analysis skills.- Experience reviewing business requirements, user stories, acceptance criteria, and solution designs.- Experience documenting, tracking, retesting, and closing software defects.- Experience testing applications against business requirements and acceptance criteria.- Strong stakeholder communication and collaboration skills.- Strong analytical, problem-solving, and troubleshooting abilities.- Excellent attention to detail, with the ability to identify unexpected system behavior, gaps, and edge cases.- Strong written and verbal communication skills.- Ability to work independently, manage testing priorities, and communicate quality risks effectively.Job Duties & Responsibilities1. Manual Test Planning & Execution- Review business requirements, user stories, acceptance criteria, and solution designs to determine appropriate test coverage.- Develop and execute detailed manual test cases and test scenarios.- Perform functional, integration, system, end-to-end, regression, exploratory, and negative testing.- Validate business rules, application behavior, data flows, and customer journeys.- Identify and prepare appropriate test data and test conditions.- Maintain reusable manual regression test suites for assigned products.- Communicate testing progress, results, risks, and release-readiness concerns.2. Defect Management- Identify, document, and track application defects through resolution.- Create clear defect documentation, including steps to reproduce, expected versus actual results, and supporting evidence.- Collaborate with developers, Business Analysts, Product Owners, and vendors to reproduce and troubleshoot defects.- Retest resolved defects and perform appropriate regression testing.- Distinguish application defects from requirements gaps, data issues, configuration issues, and expected system behavior.3. End-to-End Digital Testing- Manually validate complete customer and co-worker journeys across applicable digital channels.- Test interactions and data flows across multiple applications and system integration points.- Validate positive, negative, boundary, and exception scenarios rather than testing only expected scenarios.- Identify inconsistencies in functionality, business rules, content, navigation, and customer experience.- Ensure changes to one area of a digital experience do not negatively affect existing functionality.4. Agile Product Delivery- Work as an embedded member of an Agile product team.- Participate in refinement, planning, demonstrations, and other applicable team activities.- Review requirements and acceptance criteria early to identify gaps, ambiguity, and scenarios requiring clarification.- Partner with Product Owners and Business Analysts to ensure requirements are clear and testable.- Coordinate testing activities with development and release schedules.- Support production release validation and post-deployment testing.**Only those lawfully authorized to work in the designated country associated with the position will be considered.****Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.**