Sales & Rental Equipment Coordinator

Sales & Rental Equipment CoordinatorWMH Solutions is a 35+ year material handling company serving customers across the Southeast. With more than 250 associates and 11 branches throughout NC, SC, TN, VA, GA, and AL, we support businesses that rely on forklifts, warehouse equipment, fleet solutions, rentals, service, parts, and material handling expertise to keep their operations moving. We are looking for a Sales & Rental Operations Coordinator to support customer orders, used equipment activity, rental coordination, equipment documentation, order processing, invoicing support, and communication between Sales, Service, Rental, customers, vendors, leasing companies, manufacturers, and branch teams. This role is a strong fit for someone with experience in sales coordination, rental coordination, equipment coordination, customer service, order processing, dispatch, logistics, fleet coordination, dealership operations, service support, parts support, or administrative support in a fast-paced environment.Behind every successful equipment order is someone keeping the details organized, the communication moving, and the process on track. As a Sales & Rental Operations Coordinator, you will help ensure customer orders, rental activity, used equipment transactions, lease documents, inventory details, delivery coordination, invoicing, reporting, and internal follow-up are accurate and moving forward. This is not a quiet back-office role. It is a fast-paced coordination position where accuracy, follow-up, communication, and urgency matter every day. If you enjoy being the person who connects the dots, keeps teams informed, catches details before they become problems, and helps customers and internal teams move forward with confidence, this role could be a strong fit.In this role, you will help coordinate the behind-the-scenes activity that supports customer orders, used equipment sales, rental activity, branch communication, and internal reporting. Key responsibilities include:Process and track customer orders for new equipment, used equipment, rental equipment, warehouse products, attachments, and related itemsMaintain accurate order files, contracts, lease documents, rental documents, e-files, purchase orders, invoices, and internal recordsSupport rental contract setup, rental contract review, branch communication, customer order accuracy, and rental-related follow-upAssist with used equipment order creation, stock list management, purchasing, invoicing, trade-in processing, and related documentationCoordinate with Sales, Service, Rental, customers, vendors, leasing companies, manufacturers, branches, and out-of-territory dealersTrack equipment inventory, delivery status, order status, warranty registration, customer information, and required documentationHelp confirm customer order details before orders are processed to reduce errors, delays, and reworkSupport booking reports, invoicing reports, revenue review, gross profit review, depreciation review, and order-related reportingAssist with calls, emails, voicemails, urgent requests, and overflow support when Sales Representatives or branch teams need assistanceHelp keep internal teams informed so customer orders, rental activity, equipment preparation, and customer communication stay on scheduleWe are looking for someone who is organized, accurate, proactive, and comfortable being the communication hub between multiple teams. You may be a strong fit if you have experience in:Sales coordination or sales supportRental coordination or equipment rental supportOrder processing or customer serviceDispatch, logistics, transportation, or fleet coordinationDealership operations, equipment operations, service support, parts support, or warehouse supportPurchase orders, invoices, contracts, lease documents, inventory records, or documentationCustomer, vendor, leasing, manufacturer, or branch communicationFast-paced administrative or operations supportMaterial handling experience is helpful, but not required. If you have strong coordination experience, attention to detail, and the ability to learn equipment-related processes, we would like to hear from you.Required qualifications include:Minimum of 1 year of experience in coordination, administrative support, sales support, customer service, rental support, logistics, dispatch, fleet coordination, operations support, or a similar roleHigh school diploma or GED requiredValid driver's license requiredStrong communication, organization, and follow-up skillsComfortable managing multiple priorities, interruptions, urgent requests, and detailed documentationExperience with Microsoft Office, including Excel, Word, Outlook, Teams, and SharePointAbility to learn internal systems and follow established processesAbility to communicate professionally with customers, vendors, manufacturers, sales representatives, service teams, branch teams, leasing companies, and managementExperience in any of the following areas is a plus:Material handlingForklifts or warehouse equipmentEquipment rentalUsed equipment sales supportDealership operationsIndustrial service supportParts, warehouse, or inventory supportPurchase orders, invoicing, contracts, lease documents, or customer order processingDispatch, logistics, fleet coordination, or transportation coordinationAccounting support, billing support, or documentation-heavy administrative workSkills that will help you succeed include:Strong attention to detailClear and proactive communicationCustomer service mindsetAbility to stay calm and organized when priorities shiftStrong follow-throughProblem-solving and good judgmentAccountability and professionalismComfort working independently while supporting a larger teamWillingness to learn WMH's internal systems and the material handling industryThis position is located onsite at the WMH Solutions Corporate Office in Charlotte, NC. This is a fast-paced office-based support role with frequent communication across internal teams, customers, vendors, leasing companies, manufacturers, and branch personnel. The right person should be comfortable handling interruptions, shifting priorities, urgent requests, and detailed documentation throughout the day.At WMH, we are more than a material handling company. We are a team that helps keep businesses moving across the Southeast. Our customers rely on us for forklifts, equipment rentals, service, parts, fleet support, and warehouse solutions. Our coordinators help make sure those promises are delivered accurately, professionally, and on time. With more than 35 years in business, continued growth across multiple states, and a strong focus on customer service, WMH offers the stability of an established company with the momentum of a growing organization.WMH offers a competitive benefits package designed to support your health, financial future, and long-term career growth, including:Health insurancePaid holidaysPaid time off, including vacation and personal timeRetirement planProfit sharingFinancial planning supportProfessional development assistancePotential referral and incentive programsCell phone allowanceGrowth opportunities within a stable and expanding companyTeam-focused culture built around service, accountability, and doing things the right wayStarting compensation is approximately $47,500+ annually, based on experience, industry background, and qualifications. At WMH, compensation is more than base pay. We believe in recognizing hard work, supporting long-term growth, and rewarding associates who bring reliability, accountability, accuracy, and excellence to their role.This role may be a strong fit for someone who has worked as a Sales Coordinator, Sales Support Coordinator, Rental Coordinator, Rental Operations Coordinator, Equipment Coordinator, Operations Coordinator, Customer Service Coordinator, Order Processing Coordinator, Fleet Coordinator, Dispatch Coordinator, Service Coordinator, Parts Coordinator, Administrative Coordinator, Dealership Administrator, Logistics Coordinator, or Inventory Coordinator. Experience in material handling, forklifts, equipment rental, dealership operations, industrial service, warehouse equipment, fleet coordination, logistics, dispatch, customer service, order processing, invoicing, or administrative support is especially valuable.WMH Solutions is proud to be an Equal Opportunity Employer. We value diversity, inclusion, teamwork, professionalism, and respect across every branch and department.WMH is a 35+ year material handling leader with 11 locations across the Southeast and 250+ professionals powering sales, service, fleet, and aftermarket operations. Why WMH? We're Built Different.Exclusive Linde Material Handling partnershipIndustry-