Spanish-Speaking Insurance Sales - Office Manager

Job Description

Job Description

Welcome to The Malios Group, an Allstate agency deeply rooted in the Bayside, New York community! We're on the lookout for a vibrant and organized Spanish Speaking Office Manager to join our close-knit team. Imagine yourself as the friendly face and efficient organizer of our office, making every client's experience seamless and positive, whether they speak English or Spanish. You'll be instrumental in ensuring our operations run smoothly, acting as a key support for our licensed agents and providing exceptional service to our policyholders. If you have a knack for organization, a passion for helping people, and are fluent in both English and Spanish, you'll find a rewarding home with us. We're a dedicated group focused on providing valuable insurance solutions and building lasting relationships within our community, and we can't wait to welcome someone who shares our commitment to service and teamwork.

Annual Base Salary + Commission + Bonus Opportunities

Mon-Fri Schedule

Hands on Training

Serve as the primary point of contact for clients, both in person and over the phone, in English and Spanish.

Manage daily office operations, including scheduling appointments, answering calls, and handling correspondence.

Assist clients with policy inquiries, claims processing, and general insurance needs.

Support licensed agents with administrative tasks related to sales and client management.

Maintain client records and ensure all documentation is accurate and up-to-date.

Contribute to a positive and welcoming atmosphere for clients and team members.

Process payments and manage basic billing inquiries.

Fluency in both English and Spanish (written and spoken) is essential.

Previous experience in an office management or administrative role, preferably within the insurance industry.

Demonstrated customer service skills with a friendly and professional demeanor.

Familiarity with insurance products and sales processes.

Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).

Excellent organizational and time management abilities.

Ability to multitask and manage various responsibilities effectively.