Patient Access Representative

divh2Patient Access Representative/h2pInsight Institute of Neuroscience Neurosurgery (IINN) aims to advance, challenge, and revolutionize neurosciences and medicine through scientific research and advanced technology, driven by a passion to help others regardless of any obstacles and challenges that may lie ahead. Our integrated team of medical professionals does so through creative, innovative techniques and care principles developed because of our continuous pursuit to improve the field of medicine. Our integrated team works together to find solutions to both common and complex medical concerns to ensure more powerful, reliable results. Having multiple specialties under one roof Insight achieves its purpose in providing a comprehensive, collaborative approach to neuromusculoskeletal care and rehabilitation to ensure optimal results. Our singular focus is Patient Care Second to None!/ppOur meticulous and empathetic Patient Access Representative works in our Multi-Specialty facility to help provide patient care second to none!. The Patient Access Representative thrives in a fast-paced, team oriented environment with professionals in neurology, pain management, chiropractic, physical therapy and many more. The Patient Access Representative is cross-trained in all clinical administrative processes, therefore the Patient Access Representative will also answer phones, check in and out patients, perform patient reminder calls, and enter information into the EMR. The Patient Access Representative is required to maintain patient confidentiality at all times. Top candidates for this role demonstrate superior customer service skills focusing on patient/customer satisfaction./ppBenefits for our Full Time Team Members:/pulliComprehensive health, dental, and vision insurance coverage/liliPaid time off, including vacation, holidays, and sick leave/lili401K with Matching; offerings vested fully @ 3 months of employment paired with eligibility to contribute/liliShort Long Disability, and Life Term insurance, complementary of Full Time Employment/liliAdditional Supplementary coverages offered @ employees elections: Accident, Critical Illness, Hospital Indemnity, ADD, etc./li/ulpDuties:/pulliGreets and interacts with patients in a friendly and polite manner/liliProvides solutions for customers; troubleshoots as needed/liliPerform data entry through Electronic Medical Record system./liliMaintain medical records and patient confidentiality/liliPerform insurance verification as needed and directed/liliAnswer phone calls in a friendly and helpful manner/liliRegister patients and schedule appointments as directed/liliAbility to multitask and move between responsibilities in fluid manner/liliAdheres to departments standards and PolicyStat policies/liliOther duties as assigned/li/ulpQualifications:/pulliAble to provide eligibility for employment for any U.S. employer/liliHigh school diploma or general education degree (GED) required/liliAssociates or Bachelors Degree in Business or related field desired/lili6 months of relevant customer service experience preferred/liliPrevious experience performing insurance verification is a plus/liliAbility to maintain a high level of confidentiality and professionalism at all times/liliDetailed oriented, conscientious and committed to precision in work results/liliAbility to relate to and work effectively with a wonderfully diverse populace/liliExceptional phone and interpersonal skills/liliProficiency with computers, preferably strong typing and desktop navigational skills/liliAbility to multitask and move between responsibilities in fluid manner/liliAbility to independently problem solve/liliGreat data entry skills/liliDemonstrated skills in verbal and written English communications for safe and effective patient care and to meet documentation standards/liliFriendly, empathetic respectful/liliReliable in work results, timeliness attendance/liliAble to work in a fast-paced, and stressful environment while maintaining positive energy/liliAble to work under pressure and in situations that benefit from patience, tact, stamina and endurance/liliCommitted to contributing to a positive environment, even in rapidly changing circumstances/liliIs aware of standards and performs in accordance with them/li/ulpInsight is an equal opportunity employer and values workplace diversity!/p/div