Head of Support — AI-Driven, Productized Support
$230k - $280kGigs, Inc.
Gigs, Inc. is seeking a Customer Support Lead in New York to help build a fast and scalable support experience. This role will involve leading a high-performing support team, ensuring efficient operations while improving customer satisfaction. Successful candidates will have experience in support leadership, a customer-first mindset, and a desire to utilize AI in customer support processes. Gigs offers competitive compensation with a salary range of $230,000 - $280,000 and excellent benefits. #J-18808-Ljbffr Gigs, Inc.
$200k - $240k
...just define what to build, they use AI to help build it. They combine product judgment with hands‑on building to... ...the client's brand. 2. Reimagining support as a differentiator, not a cost... ...the modern era. We are deeply value‑driven (Team Up, Drive Impact, Take Ownership...Suggested- Product Support - Harvesting Heads | Southern U.S.A. Alabama, USA Job Description Posted Monday, April 13, 2026 at 4:00 AM Product Support Representative... ...Heads) Tigercat is looking for a highly motivated, driven, and organized product support representative, primarily...SuggestedWorldwide
- ...Entrepreneur Cooperative is seeking a highly technical Head of Technical Support (AI & Operations) to lead the customer support organization. This... ...operational efficiency for mission-critical software products. The ideal candidate should have over 10 years in support...Suggested
- Neko Health in New York seeks a technical product manager to enhance their support team's operations. This role involves optimizing their support tech stack, deploying AI-powered automations, and mapping the customer journey to eliminate bottlenecks. Applicants should...Suggested
- Resolution Technologies, Inc. is seeking a Global Manager, IT Support Services to lead their worldwide employee technology support organization... ...experience, strong leadership skills, and familiarity with AI-driven support models. Responsibilities include enhancing operational...SuggestedWorldwide
$120k - $140k
...Intelligent. Symphony is an AI-powered communication and... ...and highly organised Technical Support Manager to lead our New York based... ...across global support, product, and engineering teams. Key... ...support teams in fast-paced, SLA-driven environments. ~ Excellent communication...Local area$140k - $170k
...Technical Support Manager New York City, NY We are looking for a technically... ...What You Will Be Doing Become a product expert. We are a data driven group and expect you to become fully... ...package. About Us Sigma is the AI apps and analytics platform connected...Full timeWork experience placementWork at officeFlexible hours- ...with the world’s most advanced AI-native platform. Our customers... ...forward. We’re also a mission-driven company. We cultivate a... ...CrowdStrike is seeking a Technical Support Manager to join our team in Brazil... ...(Sales, Engineering, Product Management) to ensure services...Work experience placementWork at officeLocal areaRemote workWorldwide
$132.3k - $170k
...problems alongside deeply thoughtful, driven, and collaborative teammates, read on.... ...Your Impact on our Mission As an AI Support Operations Manager, you'll play a meaningful... ...impact customer satisfaction, team productivity, and our ability to grow efficiently. You...Flexible hours- ...Entrepreneur Cooperative is looking for a Head of Technical Support (AI & Operations) to lead and scale a dynamic support organization. This role involves mentoring a team, implementing AI strategies, and optimizing customer support processes. The successful candidate...
$125k
...for an accommodation or an alternative application process. Product Support Manager Full-Time Professional Long Island City, NY, US 30+... ...life blood of the agency’s response to making informed data-driven decisions and policies that directly impacts the lives of New...Full timeTemporary workWork at officeFlexible hours$90k - $110k
Arlo is seeking a Senior Member Support Manager to lead its Member Advocate team in New York City. In this fully remote position, you will manage the member support lifecycle, focusing on coaching and performance metrics. Candidates should have 4-6 years of customer support...Remote work- USP Management is looking for an IT Support Coordinator in Fort Lee, New Jersey. This full-time role involves maintaining and troubleshooting IT systems, providing first-line support for hardware and software, and administering Google Workspace environments. Ideal candidates...Full time
$19.8 - $29.8 per hour
...Production Support Coordinator Join to apply for the Production Support Coordinator role at Zillow . About The Team As a part of the Zillow... ...Excellent time management and ability to multitask in a process‑driven environment. High level of accuracy and attention to detail....Hourly payPermanent employmentFull timeLive inWork at officeLocal areaRemote work$132.3k - $170k
A leading healthcare marketplace is hiring an AI Support Operations Manager in New York. This pivotal role involves using AI to create efficient support experiences, manage workflows, and improve customer satisfaction. Candidates should have 5-7 years of experience, including...Flexible hours- ...Head of Technical Support (AI & Operations) Location: Remote Employment Type: Full-Time About the Role... ...supporting mission‑critical software products. This is not a maintenance role. We are... ...Background in workflow automation, AI‑driven support, or conversational AI Strong...Full timeRemote work
$185.5k - $344.5k
...Jobgether is seeking a strategic leader to oversee enterprise-level patient support platforms focused on rare disease programs. This remote U.S.-based role involves leading the product lifecycle, collaborating with cross-functional teams, and establishing operational...Remote work- ...Numeral is seeking a Customer Support Lead in the United States to build and scale a world-class support function. This role involves leading... ...environments, overseeing support functions, and leveraging AI tools to enhance operations. The position offers competitive compensation...
$90k - $115k
...Senior Manager of Support & Dispatch Operations The range is provided... ...—across people, workflows, AI, quality, and trust & safety.... ...Partner with Customer Success, Product, Sales, and other teams to ensure... ...of AI tools is a plus. Data Driven: Tracking of daily, weekly, monthly...Full timeRemote work- IBM seeks a Global eDiscovery Senior Manager to lead its eDiscovery program in New York. The role includes overseeing eDiscovery services, managing budgets, and collaborating with internal and external stakeholders. Candidates must have over 10 years of eDiscovery experience...
- ...The AI orchestration of your wildest imagination. n8n is... ...predictable, high-quality, and scalable support engineering operation while... ...with Tier2, Engineering, Product, or Support stakeholders Track... ...across teams Data-driven approach: You are comfortable...Contract workTemporary workLocal areaImmediate startRemote workVisa sponsorship
$20 - $22.3 per hour
Manufacturing Support Coordinator (Contract) Location: Philadelphia, PA Schedule: Full-Time... ...This role is responsible for executing production order releases, validating shop floor... ...order status and respond to production‑driven requests in a fast‑paced environment Document...Full timeContract workWork at officeImmediate start$95k - $110k
...for a Sr. Manager of Customer Support to lead and scale our partner... ...workflows using Zendesk’s full product capabilities, (including ticket... .... Lead and implement the AI support chat project, ensuring... ...verbal communication skills. Data-driven decision maker who is...Work visa- As Technical Project Manager, supporting the Global Head of Data Planforms and Artificial Intelligence... ...communication and influencing skills will foster productive relationships with stakeholders,... ...or advanced degree (e.g., MBA) AI skills (e.g. aptitude to be using LLm...Flexible hours
- ...A growing school lunch program in the United States is seeking a Customer Support Lead Engineer to develop modern, AI-first support systems. This role involves leading a support team, organizing responses to customer issues, and creating efficient processes. The ideal...Remote work
- ...engineering platform built for the AI era. In a world where... ...from traditional search to AI-driven platforms, we help brands get... ...We're seeking a Technical Support Lead to own how we support customers... ...feedback loops that make our product better every day. This role sits...Flexible hoursShift workDay shift
- ...About the role: The Support Tools Product team is responsible for defining the vision, roadmap, and user experience for our core Support tools... ...rigorous usability testing, collaborating with GTMS, Sales Ops, and AI + Data Analytics teams. Launch: Coordinate all aspects of...Work experience placement
$115.43k - $174.6k
...team that’s shaping an exciting array of product solutions, including Video-Based Safety,... ...public company, you’ll have the autonomy and support to make an impact as we build for the... ...collaborating with GTMS, Sales Ops, and AI + Data Analytics teams. Launch: Coordinate...Full timeWork experience placementRemote workFlexible hours- ...A leading digital innovation firm is seeking a Coupa Support Lead in the USA to manage Coupa AMS and production support operations. The ideal candidate will have 8-12 years of experience with strong Coupa knowledge, including integration with ERP systems like SAP and...Remote work
- ...Givebutter is seeking a Support Operations Specialist to manage and optimize their support tech stack, driving AI initiatives to enhance customer support. The role requires 2+... ...customer satisfaction standards. Join a mission-driven team dedicated to improving nonprofit...Remote workFlexible hours
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