MCC HIV Case Manager

The HIV Case Worker (CW) position under the general administrative direction of the Director addresses the patient’s socioeconomic needs and assists the rest of the Medical Care Coordination (MCC) team with patient monitoring, following up service linkages, assisting the team in updating care plan results, following‑up with patients and tracking outcomes. Additionally, the Case Worker acts as the liaison between HIV Counseling and Testing sites and the medical clinic to ensure that new patients are enrolled in medical care seamlessly and in a timely fashion. Benefits Free Medical, Dental & Vision 13 Paid Holidays + PTO 403 (B) retirement match Life Insurance, EAP Tuition Reimbursement SEIU Union Flexible Spending Account Continued workforce development & training Succession plans & growth within Qualifications Bachelor’s degree in a related field (human services, health services, or a similar field) (Preferred) Comfortable working with diverse populations including formerly incarcerated individuals, undocumented individuals, LGBT populations, communities of color, and those experiencing homelessness, substance abuse, and/or mental illness. Two years’ related experience in a health or social service setting. At least 2 years’ experience conducting community and/or street outreach. Experience with community organizing. Excellent oral/written communication, interpersonal and presentation skills. Bilingual – written and spoken Spanish/English (required). Strong computer skills. Family Planning Health Worker Certification or similar certification (may be obtained after hire). Rapid HIV Counselor certification (may be obtained after hire). Responsibilities Conduct outreach and presentations to underserved patient populations with particular emphasis on HIV and STDs/STIs and related topics (including but not limited to parenting, reproductive health, contraception, men’s health, communicating about sexuality within the family, and accessing SJCH services). Address the patient’s socioeconomic needs and assist the MCC team with patient monitoring and following up service linkages. Assist the MCC team in updating care plan results, following up with patients, and tracking outcomes. Act as the liaison between HIV Counseling and Testing sites and the medical clinic to ensure seamless and timely patient enrollment in medical care. Link patients to care and support services within and external to St. John’s. Organize and maintain complete, accurate records and file reports in a timely manner. Adhere to HIPAA statutes and confidentiality of the client and policies of the lead agency. Assist with the daily functioning of the program and other general office duties. St. John’s Community Health is an Equal Employment Opportunity Employer #J-18808-Ljbffr St. John's Community Health