Automotive Service Manager

Job Description

Job Description

McGrath Arlington Kia is looking for an experienced, results-driven Service Manager to lead our growing service department. We’re seeking a strong leader with proven dealership service management experience, preferably with Kia, who can motivate a team, deliver exceptional customer service, and drive department profitability.

Responsibilities

• Lead and manage daily service department operations.
• Drive customer satisfaction, retention, and service loyalty.
• Maximize service and parts profitability while meeting department goals.
• Manage service advisors, technicians, and department performance.
• Improve workflow, technician productivity, and overall efficiency.
• Maintain high standards for customer experience and Kia brand processes.

Qualifications

• Previous automotive dealership Service Manager experience required.
• Kia dealership experience strongly preferred.
• Proven leadership, communication, and team-building skills.
• Strong understanding of service department financials, KPIs, and CSI.
• Ability to increase productivity, profitability, and customer retention.

Benefits

• 401(k) retirement plan
• Health insurance
• Paid time off (PTO)
• Opportunity to lead and grow an established dealership service department

Interested in joining our team? Apply today and take the next step in your automotive leadership career with McGrath Arlington Kia!