Care Branch Manager — Drive Outstanding CQC & Growth

Responsibilities Lead the branch to achieve and maintain an Outstanding CQC rating. Act as the CQC Registered Manager for the service and take full accountability for service quality and regulatory compliance. Develop and execute business growth strategies, optimising enquiries and marketing. Manage and develop the team, encouraging, supporting, and overseeing their professional growth. Maintain the brand reputation, upholding the high‑quality care reputation of Alina Homecare. Track and report on the team’s continuous success, ensuring robust governance, audit and quality systems. Uphold strict adherence to CQC, Local Authority and internal standards, safeguarding and serious incident management. Develop and implement policies and procedures, and lead the senior management team. Represent the company to external stakeholders and maintain effective external relationships. Manage all aspects of the branch including profit and loss responsibility. Qualifications Full UK driving licence and access to a vehicle. NVQ Level 5 in health and social care or willingness to work towards it. Minimum 3 years experience as a Registered Manager or Deputy in domiciliary care. Proven track record of achieving Good or Outstanding CQC ratings. In‑depth knowledge of the Health and Social Care Act, CQC regulations and best practice. Strong commercial acumen and P&L experience. Excellent leadership, change management and respectful/encouraging leadership skills. Dedicated and professional approach to work. Ability to build effective external relationships. Benefits Competitive salary (+ paid on‑call). Annual bonus up to £5,000 per bonus opportunity per year. 24/7 wellbeing support for you and your family. Exclusive staff discounts on major brands. Opportunities to develop and grow, including study for a Diploma in Health and Social Care. Up to 33 days paid holiday and training support. Pension scheme to prepare for future. Permanent, full‑time contract and central support from experienced Alina colleagues. Location Epsom, KT19 8DR Hours Full‑time, typically Monday to Friday. Flexibility required, including some evening/weekend and on‑call responsibility. Reference RCM-Epsom-210526 #J-18808-Ljbffr Alina Homecare Group