Electrical Service Account Manager

Job Description

Job Description

Join the Electrical Service & Special Projects Team at Capital Electric!

We're growing and so is the opportunity for a motivated and client-focused Account Manager to join our Electrical Service and Special Projects Division in San Antonio, TX . In this dynamic role, you'll be responsible for managing client relationships, overseeing service work and special project execution, and driving business development in a fast-paced, team-oriented environment.

If you're an experienced electrical professional with strong communication skills, a business mindset, and a passion for delivering results, we want to meet you!

WHO WE ARE:

Named a 2024 Top Workplace, HJD Capital Electric is a dynamic and innovative employee-owned construction company that values collaboration, quality, and client satisfaction. As a 100% employee-owned organization, we take pride in our collective achievements and prioritize creating opportunities for professional growth. We've grown from providing electrical services to offering a full range of solutions, including electrical, utility, general construction, construction management, and 24-hour plumbing and electrical service/maintenance.

With a proven reputation as a highly specialized contractor, we proudly serve the Federal Government, state agencies, local municipalities, and commercial clients across the greater San Antonio area.

JOB SUMMARY:

The Electrical Service Account Manager is responsible for building and maintaining client relationships, managing small to mid-size electrical projects (often fast-paced and high-touch), and working closely with field teams to ensure successful delivery of services. You will serve as the primary point of contact for clients, coordinate scheduling and resources, prepare quotes, and support business development efforts.

RESPONSIBILITIES:

• Manage client accounts for electrical service calls, repairs, and special projects.
• Serve as the main liaison between clients and internal teams to ensure timely and high-quality project execution.
• Coordinate with field supervisors, electricians, and subcontractors to schedule labor and materials.
• Prepare quotes and estimates for service work and special project scopes.
• Conduct site visits as needed to scope work, confirm progress, and ensure client satisfaction.
• Track and manage project budgets, timelines, and deliverables.
• Proactively follow up with clients to ensure satisfaction and identify future work opportunities.
• Maintain up-to-date records on project status, invoicing, and client communication.
• Support sales and marketing efforts by identifying leads and participating in client outreach and relationship development.

MINIMUM REQUIREMENTS & QUALIFICATIONS:

• 6+ years of experience in electrical service or construction account/project management.
• Ability to pass a background check for access to school and military base sites.
• Strong understanding of electrical systems, service work, and construction site processes.
• Excellent verbal and written communication skills.
• Ability to multitask, prioritize, and work independently in a fast-paced environment.
• Proficiency with project management software, estimating tools, and Microsoft Office Suite.
• Valid driver's license and reliable transportation for job site visits and client meetings.

Preferred Qualifications:

• Journeyman Electrician License or similar field experience.
• Previous experience with government or commercial clients.
• Familiarity with estimating software (e.g., Accubid, Procore, or similar platforms).
• Sales or business development background in a construction-related field.

WHY JOIN US?

At Capital Electric, we're proud to offer our employees a supportive and rewarding environment:

• Comprehensive Benefits : Medical, Dental, and Vision Insurance.
• Paid Time Off : PTO and holiday pay.
• Employee Ownership : Eligibility for ESOP (Employee Stock Ownership Plan), giving you shares and ownership in the company.
• Additional Perks : 401(k), Health Savings Account, Life Insurance, Short-Term and Long-Term Disability, Critical Illness, and Hospitalization Indemnity Coverage.