Strategic Operations Manager

Benefits:

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Profit sharing

Training & development

Wellness resources

You’re a systems-minded operator who loves turning chaos into clean, repeatable flow. In this role, you’ll design how our medical practices run—building the SOPs, workflows, and structure that allow the organization to scale smoothly.

Role Summary

The Operations Manager owns the execution and optimization of daily operations. You focus on documenting workflows, implementing systems, coordinating projects, and ensuring teams execute consistently against established priorities. This position will evolve into COO/CEO role for the right candidate.

Core Responsibilities

Map existing workflows and identify operational gaps

Design, document, and maintain SOPs across all core functions

Organize operational documentation and systems for accessibility and consistency

Translate leadership direction into project plans, timelines, and milestones

Coordinate cross-functional execution to move initiatives forward

Track operational KPIs and surface improvement opportunities

Ensure follow-through on tasks, projects, and priorities

Support implementation of new services, pricing, and internal processes

Success in the First 90 Days

Fully documented SOPs for key operational flows

Centralized, organized operational documentation

Clear visibility into workflows and ownership

Reduced day-to-day chaos and rework

Improved execution consistency across teams

Ideal Background

Operations management experience (healthcare or multi-location a plus)

Strong SOP creation and process improvement background

Detail-oriented executor with strong project management skills

Comfortable working cross-functionally without direct authority