Head of Operations **URGENT**

Operations Manager
Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!
We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. What do our Operations Managers do?
Our Operations Managers are responsible for training, leading, and developing a team of specialists. They help achieve sales and revenue goals, client loyalty and retention, as well as ensure the team is providing exceptional service to our clients. Additional management duties include monitoring and adjusting scheduled appointments for efficiencies, field routing, client QC audits, and account management.
Manage daily operations of specialists with the goal of providing superior customer service to our clients
Offer direction to staff in all aspects of operations, service, and client care
Responsible for managing basic financial performance of the operations, including revenue growth and expense control
Daily travel throughout territory visiting with clients, assisting specialists, and partnering closely with the sales team on business development
Able to work a flexible schedule, including early mornings and weekend work when needed
Bachelor's degree (preferred but not required)

• 3-5 years in a management role with emphasis in customer service
• Success in training, mentoring, and coaching service professionals
• Ability to obtain and maintain licenses/certificates as required by federal, state, and local regulations
• We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.

Professional and Personal Growth

Training and development programs available
Tuition Reimbursement benefits (for FT Colleagues)
Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
Savings and Retirement

~401(k) retirement plan with company-matching contributions

Company-paid holidays & floating holidays
We are looking for individuals who want to make a difference where our customers live and work. Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.
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