CX Transformation Lead - Remote, NOC Automation

Momentum, Inc.

Remote job

Momentum, Inc. is seeking a Customer Experience Lead to shape and drive a customer-centered strategy across programs, services, and digital channels. You will lead research, journey mapping, and experience assessments to uncover pain points and opportunities. The role requires ~7+ years in CX/UX disciplines, strong analytics, and excellent communication while collaborating with cross-functional teams to implement CX improvements. Flexible work-from-home options are available. #J-18808-Ljbffr Momentum, Inc.

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Vacancy posted 1 day ago

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