Office Services Clerk

Work Model & Compensation Eligibility:

• This role is not eligible for incentive, bonus, or commission-based compensation.

• Relocation: This position is not eligible for relocation assistance.

ABOUT NEW YORK CITY TOURISM + CONVENTIONS


New York City Tourism + Conventions is the official destination marketing organization (DMO) and convention and visitor's bureau (CVB) for the five boroughs of New York City. Our mission is to maximize travel and tourism opportunities throughout the City, build economic prosperity and spread the dynamic image of New York City around the world.


POSITION SUMMARY:


The Office Service Clerk will work to ensure that all the company is supported and supplied with all the necessary operational things to succeed at work. The ideal candidate will be a quick learner, friendly face to all, and a supportive team member to heighten the in-office experience. Some responsibilities include assisting in getting badges made, handling shipping, and maintaining orders in the office.


ESSENTIAL DUTIES & RESPONSIBILITIES:

• Supports the operating departments of New York City Tourism + Conventions by providing mailroom, delivery and administrative services in the most efficient, cost-effective means possible.

• Prepare, process, and distribute packages incoming and outgoing mail. inventory.

• Maintain inventory of office and mailroom supplies and coordinate with manager supply orders and deliveries

• Serve as the primary point of contact and technical expert for all mailroom equipment, including postage machines, FedEx/UPS shipping systems, sorting, folding, scoring, and cutting equipment.

• Coordinate mailroom projects, including monthly mailings, business card orders, bulk shipments, label and envelope generation, and time-sensitive mail campaigns.

• Provide logistical support for key organizational events, including the Annual Meeting, Gala, partner events, and/or staff gatherings. Responsibilities include coordinating shipments, transporting materials, managing event supplies, assisting with setup and breakdown, and ensuring all event-related materials are delivered to the appropriate locations in a timely manner.

• Operate, maintain, troubleshoot, and coordinate repairs for office printers, copiers, and related equipment.

• Train staff on mailroom and shipping procedures as needed. Provide pickup and delivery services for packages, boxes, and office materials throughout the organization.

• Oversee operation and stocking of the office kitchen area including but not limited to food, snack, and beverage machines.

• Maintain a clean, organized, safe, and secure mailroom environment.

• Manage and organize storage rooms, staging areas, and supply closets.

• Perform preventive maintenance on mailroom and office equipment and coordinate service calls when necessary.

• Perform minor office maintenance and assist with office moves, furniture setup, and workspace reconfigurations.

• Make deliveries and pick up materials, documents, and deposits from banks, vendors, and other locations throughout New York City.

• Assist with special projects and other operational duties as assigned.

KNOWLEDGE SKILLS AND ABILITIES:

• Valid driver's license required

• Previous mailroom, facilities, operations, or office services experience preferred.

• Strong organizational skills and attention to detail.

• Ability to lift and move packages, boxes, and office supplies up to 50lbs.

• Proficiency with Microsoft Office and shipping platforms (FedEx, UPS, USPS) is a plus.

• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

• Strong customer service and communication skills

New York City Tourism + Conventions offer a competitive benefits package including:

• Hybrid Schedule: Minimum of 3 days in-office (Tues/Wed required + 1 flex day); Fridays remote.

• Generous Time Off: PTO days

• Holidays: Subject to Company allotment each year, up to 12 paid company holidays, plus extended Winter Break.

• Floating Holiday: 1 per year, front-loaded.

• Healthcare: Premium medical, dental, and vision plans, plus HRA and DCA.

• Retirement & Development: Retirement savings plan and professional development opportunities.

• Perks: Quarterly cell phone credit to subsidize your plan and monthly transit/commuter allowance.

Applicants for this position must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.


NYC Tourism + Conventions Commitment to Diversity, Equality and Inclusion


NYC Tourism + Conventions is an equal opportunity employer and is committed to fostering a diverse, equitable, and inclusive workplace. We provide equal employment opportunities to all employees and applicants and prohibit discrimination and harassment of any kind.


All qualified applicants will be considered for employment without regard to race, color, creed, religion, national origin, citizenship or immigration status, age, sex, gender, gender identity or expression, sexual orientation, marital or familial status, pregnancy or related conditions, disability, genetic information, military or veteran status, arrest or conviction record, caregiver status, domestic violence victim status, or any other characteristic protected by applicable federal, New York State, or New York City law.


We strongly encourage women, people of color, members of the LGBTQIA+ community, people with disabilities, veterans, and individuals from historically underrepresented communities to apply.


If you need reasonable accommodation for any part of the application or hiring process due to a disability, medical condition, or other legally protected reason, please contact us at View email address on click.appcast.io and let us know the nature of your request.


If you think you might thrive in this environment, we would love to hear from you.


EOE