Cluster Lead - Vendor Operations
Shopee
Department Business Development and PartnershipsLevelExperienced (Individual Contributor)LocationManilaThe Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the Business Development and Partnership teams is to provide Shopee’s buyers with a wide variety of product listings at the best prices.About the Team:Shopee is a dynamic e-commerce platform dedicated to providing an exceptional shopping experience for our customers. We are looking for a highly motivated and organized Cluster Lead for Vendor Operations to join our growing team.Job Description:Lead a team of Vendor Operations Customer Facing Specialists responsible for onboarding, performance management, and relationship-building with our brands.Oversee the onboarding process for new shops, ensuring seamless integration into our platform. Provide training and support to help brands navigate our systems and processes.Analyze shop performance metrics, including but not limited to fulfillment rates, product quality, and customer feedback. Implement strategies to improve vendor performance and compliance with company standards.Act as the point of escalation for complex brand-related issues. Collaborate with cross-functional teams to resolve disputes, address fulfillment concerns, and ensure timely and accurate services.Identify opportunities for process improvements within the vendor operations workflow. Implement automation and efficiency measures to streamline operations and enhance brand satisfaction.Generate regular reports on shop performance, compliance, and operational efficiency. Provide insights to management for decision-making and strategic planning.Cultivate strong relationships with key brands, serving as the primary point of contact for escalations and strategic discussions. Work collaboratively to drive mutual growth and success.Responsible for category growth of FBS shop, brand management,JBP collaboration and negotiating commercial terms.Focuses on sales growth, SKU and sourcing efficiency, conversion rate and enhancing blackstock management strategyRequirements:Bachelor's degree in Business, Operations Management, or a related field.Proven experience in brand management, vendor operations, supply chain management, or a related field.Strong analytical and problem-solving abilities.Excellent communication and negotiation skills.Proficient in using brand management systems and software.Ability to lead and motivate a team to meet and exceed performance targets.Detail-oriented with a focus on accuracy and quality assurance. #J-18808-Ljbffr Shopee
- ...and PartnershipsLevelExperienced (Team Lead)LocationManilaThe Business Development and... ...ManagementLead and mentor the clusters under the Supermarket team to execute strategic... ...drive alignment and improvements.Business Operations & StrategyOwn the end-to-end performance...Operations
- Department OperationsLevelExperienced (Team Lead)LocationManilaThe Operation teams at Shopee covers the operational end-to-end process, from when the... ...’s degree in any field.Experience in Workforce Planning, Vendor/Agency Management, or Partnerships within Warehouse, E-...OperationsTemporary workFixed term contract
$25 - $50 per hour
...Role Overview TSA is accepting applications for Lead and Supervisory Transportation Security Officers at airports in Manila. These... ...to step into leadership positions within airport security operations. TSA provides training to prepare candidates for leadership responsibilities...OperationsShift workNight shiftWeekend work- Shopee is seeking a dynamic Cluster Lead for Vendor Operations in Manila. You will manage a team responsible for onboarding brands and ensuring their success on our platform. Your role will involve analyzing shop performance, improving vendor compliance, and collaborating...Operations
- JPMorgan Chase & Co. is looking for a Transaction Processing Manager in Fund of Funds Custody Operations. You will oversee deal placement and post-trade processing, ensuring quality and efficiency under tight deadlines. The ideal candidate has experience in custody operations...Operations
- Santen is seeking a Center Of Excellence Lead for Regional Supply Chain Operations, based in the Philippines. This critical role involves managing a data entry team and overseeing logistics and documentation to support operational excellence. With a focus on compliance,...Operations
- Shopee is seeking an experienced Team Lead for Operations in Manila. This individual will be responsible for truck deployment and dispatching, monitoring routes, and ensuring operational efficiency. The ideal candidate must hold a Bachelor's degree in Logistics or a related...Operations
- ...logistics while fostering relationships with suppliers. The ideal candidate will have a Bachelor's degree, knowledge of e-commerce operations, and be proficient in data analytics tools such as Google Sheets and Excel. This position is critical for enhancing operational...Operations
- ...Customer Experience. Responsibilities include managing CRM campaigns, tracking performance metrics, and collaborating with cross-functional teams to optimize operations. This position offers a flexible working culture and opportunities for career growth. #J-18808-Ljbffr AccoOperationsFlexible hours
- Cambridge University Press is looking for a Data and Performance Manager to support operations through data analysis and visualisations. This role features a hybrid work setup, requiring in-office presence two days a week in Makati City. The ideal candidate will have 2...OperationsWork at office2 days per week
- Department OperationsLevelExperienced (Team Lead)LocationManilaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses...Operations
- Department OperationsLevelExperienced (Team Lead)LocationManilaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses...OperationsImmediate start
- ...to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Matter. As part of Mondelēz International Digital Services, you work with the services operations capability leads to ensure that defined processes and tools (sales,...OperationsRelocation package
- Department OperationsLevelExperienced (Team Lead)LocationManilaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses...OperationsWork experience placementLocal area
- Makati Shangri-La in Manila is looking for a Chief Concierge to ensure smooth operations and exceptional guest experiences. The successful candidate will provide guest services and leadership in Concierge and Transportation while actively seeking guest feedback. We value...Operations
- Shangri-La-Hotels is looking for a Chef de Cuisine for the Sage Grill in Manila. As Chef de Cuisine, you will oversee kitchen operations, ensuring the production of high-quality grilled dishes and comfort foods, while managing a talented team. You will be responsible for...Operations
- [Philippines] Center Of Excellence Lead - Regional Supply Chain Operations (CoE Lead) Full-time Santen is a specialized company with a proud 130-year heritage focused exclusively on eye health. As a Japan-originated, global company with our footprint in over 60 countries...OperationsFull timeFlexible hours
- ...and inventory management to prevent delays or errors.Resolve operational issues, including incorrect deliveries, incomplete shipments,... ...ensuring swift resolutions and proactive communication.Represent Vendor Operations (VOps) in Crossborder meetings providing...Operations
- ...The Team Leader is responsible for providing oversight of the day‑to‑day operations of assigned customer program(s) during a designated shift. This position will assist management with customer escalations and monitoring of critical processes. The Team Leader is responsible...OperationsImmediate startShift work
Ubiquity-3
Manila, UT2 days ago - Ubiquity-3 is seeking a Team Leader in Manila to oversee daily operations of customer programs. You will manage a team, ensuring they achieve performance goals through effective coaching and support. The ideal candidate will have strong experience in customer support,...Operations
- HelloFresh is seeking a Product Operations Leader in Manila to drive the setup and strategy of Product Ops service packets. You will lead a high-performing team, ensure operational excellence, and enhance the customer experience. The ideal candidate has 5+ years of experience...Operations
- Payoneer is seeking a Fastlane Team Leader in Manila, responsible for operational stability and performance management of the Fastlane team. This... ...deep understanding of customer operations, and the ability to lead teams through change successfully. Join Payoneer and contribute...Operations
- Shopee is seeking an Operations professional in Manila to enhance procurement operations. The... ...strategies for cost reduction and leading impactful projects that improve operations... ...ensure operational efficiency and build strong vendor relationships. #J-18808-Ljbffr ShopeeOperations
- ...responsible for owning end‑to‑end performance, capability building, and operational stability of the Fastlane team. This role goes beyond day‑to‑... ...execution, and cross‑functional alignment. You will lead senior and junior Fastlane Escalation Specialists, ensure consistent...OperationsFull timeLocal areaWorldwide
- ...Partnerships department located in Manila, Utah, USA. This position involves coordinating delivery schedules, ensuring compliance in operational processes, and resolving issues related to warehouse operations. Candidates should have a college degree and experience in...Operations
- ...Asst. Outlet Manager for Circles Event Cafe in Manila, Utah. You will support the outlet manager in daily operations, focusing on maximising performance and leading a team. The ideal candidate will have a passion for food and beverage, experience in luxury dining, and...OperationsShift work
- Dexcom, a leader in glucose monitoring technology, is looking for a Senior Cybersecurity Analyst in Manila, Utah. You will manage vendor and security assessments, ensuring comprehensive risk management. The ideal candidate will have a Bachelor's in Cybersecurity or related...
- ...general guidance of the Assistant Disrector of F&B and Director of F&B, he/she will also be in charge with the administration and operation of the outlet with excellent performance and customer satisfaction. REQUIREMENTS Preferably a college graduate with a degree in...OperationsPermanent employment
$80k
...engagements. The ideal candidate should have a Bachelor's and 8-10 years of program management experience, particularly in federal operations. This role offers competitive pay starting at $80,000 plus bonuses, with comprehensive health benefits, and a flexible work...OperationsFor contractorsLocal areaFlexible hours- ...ground up while ensuring exceptional service quality. You will lead your sales team to achieve departmental objectives and maintain... ...unique opportunity to shape a prestigious hotel's early culture and operations. Join Mandarin Oriental's renowned service culture and...Operations
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