Quality Control Specialist

Quality Control Specialist - LendingLocation: Main Branch1500 NW 107th Ave, Sweetwater, FL, 33172Salary: Starting $22.60SummaryReports directly to the Director of Quality Control. This role is including but not limited to scheduling, typing/word processing, filing and other duties as required.Duties & Responsibilities:Photocopying, scanning and binding paperworkAnswer incoming phone calls/route to appropriate personnelConduct research and prepare statistical and market reports to assist Senior Management in the development of budget plansAssist in the preparation and distribution of various reports and updates on Legislative and or Regulatory changes in the Lending IndustryWork in tandem with various 3rd party vendors, members and employees in various departmentsGenerate documents as related to the departmentFile maintenanceCoordinate purchasing of supplies (work closely with other lending areas)Perform task and special assignmentsMonitor daily loan maintenance reports and report variances to ManagementAudit Indirect lending files to ensure compliance and adherence to policyComplete detailed reviews on all Consumer and Indirect Lending Loans to validate the documentation accuracy, collateral integrity and underwriting.Regularly communicate and follow up with lending staff and management regarding missing files, QC issues & Lien recording issues and document findings.Preparation and maintenance of various reportsProcess Letter of Guarantees for request received from insurance companiesProcess payoff checks receivedWork with Title Companies to complete titling, perfecting liens, release of liens & out of state transfer requestsProcess Draft payments received from dealers via cashier's checks or ACHWork in Tandem with D.A.D to Indirect Lending to multiple parts of the funding processAssist in accurately archiving files electronicallyMail Processing and DistributionProcess Payoff Requests from DealersOrder Department SuppliesReview & Process Adverse Action Letters for dissemination to membersLP Certificate RetrievalPost, track reconcile Lenders Protection transactions, provide monthly report for management. In addition to process payment to 3rd party vendorReview of New Member Account CardsCross trained with Quality Control Specialist (Deposit Ops) to assist as neededAdditional responsibilities and duties as requiredQualifications & Requirements:High School graduate or equivalent.At least one year related experience in a clerical support role.Excellent verbal and written communication skillsMust possess exemplary organizational skills.Must be self-motivated, flexible, detail oriented; able to handle multiple projects and tasksKnowledge of PC applications, including but not limited to Microsoft Office (Excel, Word, Outlook)Complete understanding of the Credit Union's products, services, policies and procedures (specifically new accounts), account structure, account ownership rules and basic teller work processing.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.