Remote Customer Service Agent
Virtual Vocations Inc
Delivering exceptional customer support, the full-time Remote Customer Service Representative will manage inbound calls related to wireless accounts, utilizing product knowledge to troubleshoot and resolve customer concerns while working in a remote environment. Key responsibilities Provide world-class customer service to inbound callers, addressing inquiries and concerns efficiently Process orders and update customer accounts and records while multitasking across multiple systems Participate in a 12-week paid training program to develop product knowledge and customer service skills Required qualifications Minimum of 1 year of customer service or sales experience, with at least 6 months in a virtual call center setting Availability for 8-hour shifts any day of the week, including weekends and holidays, during specified hours Must have a GED or High School Diploma and be legally permitted to work in the United States Strong internet connection with specified bandwidth and a private workspace free from distractions Ability to pass a background screening and be at least 18 years old
Vacancy posted 4 days ago
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