Human Resources Specialist

HR Specialist, Research Intelligence & Strategic InsightsAmazon's Employee Relations (ER) Strategy, Policy and Global Operations Employee Experience (GOEX) team supports Amazon's global workforce. We are seeking a HR Specialist, Research Intelligence & Strategic Insights to join our team as a individual contributor reporting to the ER Research, Strategy and Solutions Team Leader. The successful candidate will have a demonstrated ability to assess data, workplaces, behaviors, external trends, and relationships to identify risks and gaps in the work environment; develop and execute sustainable, scalable initiatives, mechanisms, and programs that affect long-lasting changes at all levels; influence leaders to win alignment, support, and change; and work cross-functionally to design and execute effective large-scale proactive strategies.This HR Specialist will possess significant employee relations expertise, excellent judgment, and highly-developed analytical, research, and communication skills. The role emphasizes data-driven research and forward-looking trend analysis rather than reactive ER issues and/or investigations management.Key Job ResponsibilitiesResearch & Trend Intelligence Design and maintain ongoing workforce research and trend-monitoring frameworks that detect emerging labor market shifts, geopolitical signals, and employee sentiment patternsConduct competitive benchmarking and labor market research to identify best practices and emerging risksDevelop predictive risk models to anticipate ER challenges before they escalateProduce research outputs (reports, dashboards, insights) that inform strategic decision-makingRisk Detection and Mitigation Apply employee relations expertise to successfully identify trends and challenges, predict and mitigate risk, and develop and execute solution-focused strategies and programsSynthesize workforce data, labor-market intelligence, and employee sentiment to surface emerging risks and opportunitiesData Analysis & Strategic Insights Exercise strong analytical skills using data and anecdotes to develop persuasive narratives and recommendationsDefine and measure success of programs through clear KPIs and research-backed evaluation frameworksBuild and maintain research repositories and knowledge bases that enable organizational learningCross-Functional Leadership & Partnership Partner with cross-functional teams including Public Policy, Public Relations, Legal, Operations, Investor Relations, and Internal Communications to develop and implement comprehensive strategies that align with organizational prioritiesLead research initiatives that inform policy decisions and public-facing communicationsProgram & Project Delivery at Scale Independently design, own, and lead successfully large-scale, network-wide projects that improve frontline employee experienceTranslate research findings into scalable mechanisms and programs for entire networksCommunication & Executive Influence Rapidly produce high-quality written communications that concisely analyze problems and move solutions from concept to executionPresent research findings and strategic recommendations to senior leadership with clarity and impactBuild constructive relationships with critical stakeholders and peers to share information, influence change, and leverage resources to deliver resultsProblem-Solving & Ambiguity Management Work independently with minimal supervision in ambiguous situations and persevere over internal and external barriers to drive resolutionsChallenge current practices and industry status quo to generate creative mechanisms that bring about large-scale solutionsA day in the life may also be based at one of the following locations: Dallas (DFW20), NYC (JFK36), Boston (BOS21), Austin (AUS20), Sunnyvale (SJC44), Tempe (PHX12), Atlanta (ATL63), Chicago (ORD11), San Diego (SAN18), Culver City (LAX78). Relocation assistance will not be provided to these locations.