School Operations Manager

Job Description The School Operations Manager (SOM) is responsible for managing and executing smooth daily operations of the school. The SOM ensures core daily systems are effectively executed, student enrollment targets are met and maintained, facilities and technology systems are in good working order, daily student health and safety protocols are adhered to, and daily events logistics are executed as planned. The SOM reports directly to the Director of Operations (DOO) and manages the School Operations Administrator (SOA). Duties and Responsibilities Daily Operations Management: Oversee key daily systems such as student arrival, attendance, transitions, lunch/recess, and dismissal. Ensure all processes run smoothly and efficiently. Ensure the main office is staffed, supplies are replenished, and equipment is in good working order. Manage technology, facilities, and other operational systems, resolving issues promptly. Lead planning and execution of student recruitment and enrollment processes. Communication & Interaction: Foster strong relationships with staff, students, and families. Communicate effectively with all stakeholders and respond within 24-48 hours. Support the school’s mission through active participation in student enrichment activities and field lessons when needed. Office Management: Manage the School Operations Administrator (SOA), ensuring they meet deadlines, standards, and goals. Hold regular one-on-ones with the SOA to monitor progress and provide guidance. Student Health & Safety: Monitor student health and ensure communication with the school nurse. Serve as an active member of the BRT and assist in emergency or high-urgency situations. Collaboration with DOO: Assist the DOO with special projects, systems supporting instructional vision, and escalated concerns. Report progress and barriers to DOO for continuous improvement. Conduct daily walkthroughs with the DOO to maintain operational integrity. Ensure events and field trips are well-executed. Qualifications Strong interpersonal skills that contribute to a collegial working environment and a healthy measure of the character traits we value: zest, grit, hope, social intelligence, gratitude, and a sense of humor. Minimum of 4 years of relevant experience. Thrives in fast-paced, high-achieving, team-oriented, and mission-driven environments. Highly organized, resourceful, and able to manage multiple tasks with precision. Quick learner, critical thinker, and open to feedback. Proactively manages multiple critical deadlines, ensuring timely completion of tasks and responsibilities. Demonstrates resilience, flexibility, and innovation when necessary. Takes ownership of impact on self and others, adjusts accordingly, and embraces growth opportunities. Basic proficiency in Microsoft Office and school operations systems; computer literate. Outstanding written and oral communication skills; effectively communicates with diverse backgrounds. Excellent at prioritization, with high attention to detail. Proactive, and able to manage high responsibility levels. Demonstrated passion for and commitment to the KIPP mission with school-based experience strongly preferred. Compensation and Benefits KIPP NYC offers a salary ranging from $80,340 - $88,745. Salary ranges are standardized based on role level, role function, years of experience, and scope of responsibilities, and are benchmarked within the same salary band. Benefits include: Robust medical, dental, and vision coverage. Generous time off, including 5 school vacation weeks, sick and personal days, and an extended summer break. Up to 12 weeks of 100% parental leave. Bright Horizon Back‑up Child and Elder Care. Employer‑paid life insurance and short‑term/long‑term disability. Employee incentives such as an 8‑week paid Sabbatical after 10 years, annual professional development funds, and tuition reimbursement. Additional Information Travel to our schools is required. Relocation outside of a commutable distance or outside New York State may result in employment review and potential separation; you must notify HR if you move or plan to relocate. KIPP NYC LLC does not offer visa sponsorship or work authorization. KIPP NYC LLC is committed to creating a welcoming environment that includes employees with diverse backgrounds and experiences. We believe that diversity enables us to better meet our mission and values while serving students and families throughout New York City. KIPP NYC LLC is an Equal Opportunity Employer. KIPP NYC LLC is committed to the principles of equal employment opportunity for all employees and applicants for employment. #J-18808-Ljbffr