Dealer Services Representative

Dealer Services Representative

Job Category: Customer Service Requisition Number: DEALE010404

Posted: May 8, 2026

Full-Time

Westlake Services, LLC | Home Office Los Angeles, CA, USA

Description

Dealer Service Representative Los Angeles, CA | On-site

Position Summary: Responsible for resolution of problem deals through contact with dealers, customers, field reps, insurance companies, mortgage companies, etc.

Essential Duties and Responsibilities:

• Review and attempt to resolve all alerts in the Funding stage.
• Work deals that are 4+ days old in all stages. Start with the oldest deals first and alert the C.A. once deal hits 6 days old and no resolution has been found.
• Do not turn any deals down unless instructed to do so by the Dealer or Sales Rep. The C.A. assigned to the deal will be responsible for turning their own deals down.
• Please make sure you stay logged in to the Hunt Group as much as possible. This report will be monitored on a daily basis.
• Any verification requests given by the Regional Manager or Credit Analyst to fast track the deal into Funding.

Pay Rate:

• $17.87 per hour
• The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire and will be dependent on a wide range of factors, including but not limited to geographic location, skill set, experience, education, credentials, and licensure when applicable.

What Benefits Do We Offer?

• Medical, Dental, and Vision benefits
• Life Insurance and Long-term disability plans
• Flexible Spending Account
• 401K matching
• Employee Stock Ownership Program in a $18.2 Billion Company, plus company matching
• Wellness Programs
• Metro Tap Card and Metro-link Reimbursement (for Los Angeles, CA employees only)
• Career Path Opportunities
• Discounts on Parks, Museums, Movie Tickets, and Attractions
• Annual Flu Shot
• Paid Vacations Days
• Paid Sick days
• Paid holidays
• HGym (available in our Los Angeles, CA & Dallas, TX office)
• Rental Car Discounts, Dell Member Purchase Program
• UKG Wallet

Acknowledgment

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

We are an equal opportunity employer and do not unlawfully discriminate in employment. No question on this application is used for the purpose of limiting or excluding any applicant from consideration for employment on a basis prohibited by local, state, or federal law. Equal access to employment, services, and programs is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the organization.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.