QA Test Engineer (CRM)

About Us

Imagine Your Future with Us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater to the changing needs of employers and their employees. With our award-winning training and endless opportunities for growth and development, you can build a lifelong career with us. We pride ourselves on fostering an inclusive and innovative culture. Our leaders are here to support your career journey; they and our dedicated employees embody the values that drive us to support each other, our clients, and our communities. Join us to pursue your passion and unleash your potential.

Responsibilities

• Evaluates a feature or function of a program or environment to determine that it meets its required results by executing those features and functions with the intent of finding errors.
• Creates and modifies manual System and Regression test scripts for changes to ensure the change meets the business requirements, specifications and design.
• Builds and executes both manual and automated System and Regression test scripts and validates expected results. Reports defects to the builder of the change and follows through to ensure that all defects are addressed.
• Executes both manual and automated System and Regression test scripts and validates expected results. Reports defects to the builder of the change and follows through to ensure that all defects are addressed.
• Communicates the testing status to project team members and the test manager to ensure timelines and quality are met.
• Maintains test environments (multiple application, data/databases, and infrastructure versions) to ensure they are ready for the testing of the releases.
• Reviews new business requirements, their specifications, and design documents to gain a thorough understanding of the application and/or infrastructure changes that are to be System and Regression tested. Reviews user documentation and training materials related to the new applications and/or infrastructure changes for accuracy and completeness.
• Documents a summary of the application changes and/or infrastructure changes for the user audiences in Information Technology and the required operating business unit.
• Complies with established Testing standards and procedures, as documented in the Test Policy. This ensures testing process consistency (e.g. change management SOX, version control, defect tracking, test artifact provision for 404 Audit) and the proper use of other testing related tools, test processes and procedures.
• Acquires and utilizes key business, software application and technical knowledge to maximize effectiveness and quality when completing or assisting in the completion of testing tasks.
• Participate in Simulation, User Acceptance and Limited Production testing events to validate application quality prior to general roll out.
• Responds to peer, management, and others inquiries regarding testing tasks effectively. Researches and resolves issues related to testing tasks in appropriate time frame in order to assure test planning schedules are met.
• Working understanding of enterprise CRM systems (i.e. Salesforce, Hubspot) and system architecture, and testing best practices within those Saas solutions

Qualifications

• Bachelor's Degree in or equivalent work experience
• 3 years of experience in Information technology or Paychex specific product knowledge.

Compensation

In the spirit of pay transparency, we are excited to share that the base pay range for this position is $59,900- $94,200 per year. Please keep in mind that this range is the base pay only and does not consider other components that make up the total rewards package for the position. If you are hired at Paychex, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

Live the Paychex Values

• Act with uncompromising integrity.
• Provide outstanding service and build trusted relationships.
• Drive innovation in our products and services and continually improve our processes.
• Work in partnership and support each other.
• Be personally accountable and deliver on commitments.
• Treat each other with respect and dignity.

What's in it for you?

• We value your well-being: We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much more.
• We value your time: From paid time off to company holidays, culture days, and comprehensive work-life balance programs, we will ensure you have the flexibility you need to be your best.
• We value your development: Our award-winning training and development programs empower our employees with ongoing learning opportunities to give you the building blocks to grow your career.
• We value your perspective: Our company culture reflects the diversity of our employees. We want you to be you and your voice to be heard.
• We value our communities: We offer paid time off for volunteerism and promote many company-wide and local initiatives that benefit organizations you care about.
Note: The benefits described apply to full-time employees. Benefits for part-time, contract, and intern roles may vary.
Not sure if you meet every requirement?
At Paychex, we know that great talent comes in many forms. If you're passionate about the role but don't check every box, we still encourage you to apply. You might be the right fit - either for this position or another opportunity with us.
Paychex is an equal opportunity employer. We are committed to fostering a respectful and inclusive workplace where all individuals are treated fairly and evaluated based on their qualifications, experience, and merit. We comply with all applicable federal, state, and local laws prohibiting discrimination in employment.