Customer Solutions Partner
VirtualVocations
Supporting customer solutions and operational efforts remotely, the full-time Customer Solutions Partner will manage inbound customer inquiries, resolve issues, and ensure exceptional customer experiences while collaborating with sales teams. Key Responsibilities: Manage a growing volume of inbound calls, tickets, and chats related to customer orders and inquiries Resolve customer concerns by clarifying issues and following up to ensure complete resolution Provide accurate information using the correct methods and tools while maintaining customer records Required Qualifications: 2+ years of experience in a customer service position Familiarity with CRM/JDE systems and practices Experience with detailed data entry and problem-solving within an ERP system Must reside full-time in the continental US Bachelor's Degree in business, supply chain, or related field preferred
Vacancy posted 1 day ago
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