Customer Service

KFC Team Member - Customer Service

At KFC, we don't just cook up world-famous chicken-we build careers, friendships, and futures. As a Customer Service Team Member, you're at the heart of our brand, delivering fast, fresh, and friendly service to every guest while working in a fun, team-first environment. Whether you're working the front counter, preparing food in the kitchen, or helping customers at the drive-thru, you'll gain valuable experience and develop skills that'll serve you for life. And we're here to help you grow into leadership, continue your education, and unlock long-term success.

What You'll Do

As a KFC Team Member, your day is never boring. You'll be trusted with responsibilities that make a real difference-from guest satisfaction to food quality.

Your responsibilities may include:

• Greeting guests with energy, friendliness, and a can-do attitude
• Taking and processing orders with accuracy and speed
• Handling cash, making change, and operating the register
• Preparing KFC's iconic menu items fresh to order and with care
• Keeping food areas clean, organized, and safe
• Monitoring equipment and reporting any issues promptly
• Re-stocking inventory and unloading deliveries
• Following food safety and sanitation standards
• Working with your team to meet shift goals and ensure every guest leaves happy

Who We're Looking For

We're not just hiring workers-we're building a team of motivated, respectful, and growth-oriented individuals who want to make an impact and have a little fun doing it.

You'll be a great fit if you:

• Are at least 16 years old
• Have reliable transportation to and from work
• Enjoy working with people and love making customers smile
• Are a team player who brings positivity, energy, and accountability
• Are willing to learn and open to feedback
• Can lift up to 50 lbs and stay on your feet during a fast-paced shift
• Are comfortable operating a register and handling basic math
• Are dependable, punctual, and take pride in your work
• Can follow instructions and complete required training certifications

What's in It for You?

We believe in rewarding hard work and supporting your goals-on the job and beyond.

Here's what we offer:

• Competitive pay
• Free meal every shift
• Flexible schedules - day, night & weekend shifts available
• Tuition reimbursement & scholarships
• Paid Time Off (PTO)
• Perks & discounts on phones, vehicles, gyms, and more
• Career growth & promotion opportunities
• KFC Foundation Programs, including:
• FREE college tuition through Western Governors University (WGU)
• $1-for-$1 Savings Match Program
• Hardship Assistance for emergencies
• Employee assistance & support programs

Ready to start your journey? Whether you're looking for your first job, a flexible side hustle, or a launching pad into a career in leadership, KFC is a place to grow, connect, and thrive.

Apply now and join a team that's all about flavor, family, and your future.