Senior Salesforce Project Manager

Salesforce Project ManagerStudio Science is seeking a motivated, collaborative, and detail-oriented Salesforce Project Manager to support our enterprise Salesforce clients.In this role you'll provide project and account management support to assigned projects and be accountable for overall delivery, and scope, schedule, and budget management across multiple, parallel engagements. The ideal candidate should be an innovative and detail-oriented problem solver, committed to a growth mindset, with a strong background in complex or custom technology implementation, ready to utilize this experience to deliver extraordinary technology consulting services and cloud-based solutions that drive customer satisfaction and client retention.ResponsibilitiesProject Management (approx. 75%)Develop, document, and maintain project management deliverables, including project plans; budget, scope and timeline status reports; and issue and risk tracking and mitigation logsDevelop project strategies and plans in collaboration with project and delivery leaders, and identify the methods and tools required for the projectForecast project resources and communicate resourcing needs throughout the project lifecycleMonitor project budgets against plans and work with the client and project team to resolve variances in a timely mannerManage day-to-day project and team operations to ensure all project deliverables are met and drive toward successful project completionIdentify, socialize and implement the most effective processes to maintain strong project management best practice across the teamAdhere to internal project processes and status reporting proceduresManage scope creep by coordinating and responding to requests that vary from original specificationsEnsure quality of project deliverables through extensive planning, execution, quality assurance and quality control techniquesCoach and mentor teams to follow agile best practices (when appropriate)Account Management (approx. 25%)Create significant value for customers by rapidly delivering quality technology solutionsComply with applicable industry and client standards and regulations, including privacy and securityIdentify growth opportunities within a project and across the client organizationManage client relationships and expectationsQualificationsBachelor's degree or better in Business Administration, Information Technology, Computer Science, Digital Marketing or a related area of study; combination of education and technical experience is also acceptable5+ years of project management experience focused on technology consulting or professional servicesProven ability to drive operations and project management through the strategic development and implementation of clearly defined processes and procedures.Working knowledge and experience with Salesforce or MuleSoft platform and products; Salesforce certification highly desiredKnowledge and experience with digital experience or creative design projects a plusExperience working with stakeholders and end users to understand business problems and identify solutions; understanding SDLC methodologies and a discover, design, execute and deploy project structureSkilled in leading a project from start to completion and the ability to manage multiple projects in various stagesProven ability to drive service delivery, from start to finish including analyzing the opportunities, building relationships, developing delivery strategy, and executing against the strategyAbility to navigate business initiatives with ease, persuade and negotiate with others as necessary, and establish long-range objectives while specifying the strategies and actions to achieve themMetrics-driven thinker with high-level deductive reasoning skillsSelf-starter who is organized, intuitive, and a collaborative problem solver with the ability to be effective in a complex environmentStrong interpersonal, communication, mentoring and collaboration skillsExperience in agile approaches to project managementHigh professional and personal standards with unquestioned integrityExcellent written and verbal communication skillsAbility to effectively work remotely and in a professional manner from home in a United States-based locationAbility and flexibility to work with global clients across multiple time zones and for occasional travel to client sites and Studio Science headquarters in Indianapolis, INMust be authorized to work in the USA for any employer without the need for sponsorship now or anytime in the future