Director, Member Experience & Process Improvement (Remote)
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- Remote job
Molina Healthcare is seeking a Director, Member Experience to lead the strategy for Medicaid membership retention and growth across TANF, ABD, Expansion, CHIP, and related lines. The role emphasizes cross-functional collaboration, data-driven decision making, and enterprise-wide policy alignment. Remote, full-time, with preference for healthcare/pharmacy experience. The ideal candidate will drive process improvements, influence senior leaders, and establish scorecards to measure success across #J-18808-Ljbffr Socket.dev
- Molina Healthcare is seeking a Director, Member Experience to lead a comprehensive strategy across... ...-focused strategies in a full-time remote capacity. The ideal candidate has 7... ...negotiation, public speaking, and Six Sigma process-improvement skills to drive #J-18808-Ljbffr...Remote workProcess improvementFull time
- ...Job Summary The Director, Member Experience is responsible for developing, implementing... ...successful strategies to improve member/customer... ...This role will be full-time remote and healthcare/pharmacy experience... ...Abilities Identify and drive process improvements to enhance the...Remote workProcess improvementFull time
- Role Description The Director, Member Experience is responsible for developing, implementing... ...successful strategies to improve member/customer... ...This role will be full-time remote and healthcare/pharmacy experience... .... ~Identify and drive process improvements to enhance the...Remote workProcess improvementFull time
$55k - $58k
...Description The Move-In Experience Director is responsible for... ...works, including the remote control, washing... ...Drive continuous improvement of the resident onboarding... ...welcome and follow-up process. Maintain formal weekly... ..., families, and team members Project Management...Remote workProcess improvementWork at officeAfternoon shift- ...data-rich world. ELLKAY's experience, customer-focused... ...actions, and supporting team members and providing technical... ...actions for continuous improvement. Continuously evaluate processes and recommend improvements... ...hours Generous FTO Remote work options Employee Discounts...Remote workProcess improvementWork at officeLocal areaFlexible hours
- ...Federal Credit Union is seeking a Senior Director to lead its East Coast contact center,... ..., and Training to deliver outstanding member experiences at scale. You will represent the function... ...across layers in a hybrid, on-site and remote work #J-18808-Ljbffr Digital Federal...Remote work
$85k - $105k
...By joining our Customer Experience team, you will play a critical... ...engaged in programs that improve long-term health outcomes.... ...is seeking an Associate Director, Social Care & Member Experience to lead and scale... ..., or program enrollment processes. Key Responsibilities...Remote workLocal area- ...accommodation or an alternative application process. Member Experience Escalation Adv./Team Lead Full Time Administration Remote, US 6 days ago Requisition ID: 1118 SUMMARY... ...and vendor issues. Identifies process improvements, training gaps and actions around improving...Remote workProcess improvementFull timeFor contractorsWork from homeFlexible hoursShift work
- This role is fully remote. Candidates must be based... ...generation of intelligent experiences, where AI isn’t a... ...Role. As an Experience Director, you'll work alongside... ...interested in perfecting a process and more interested in... ...Spot opportunities to improve design processes and...Remote workProcess improvementFreelanceShift work
- Technical Program Director Location: Hybrid In VA or... ...distributed teams Risk & Process Management... ...practices Drive continuous improvement initiatives based on team... ...technical project management experience in software... ...Reimbursement Casual, Remote Work EnvironmentialHours...Remote workProcess improvementFull timeCasual work
- ...Member Experience Manager Lead the Experience. Elevate the Service. Shape the Future.... ...developing people, solving problems, improving processes, and finding ways to make technology... ...banking, online bill pay, mobile deposit, remote deposit capture, Zelle, and other digital...Remote workProcess improvementFull timePart timeFlexible hours
$120k
...variety of genres and languages. Members can play, pause and resume... ...objectives for the Member Experience product domain. You will... ...hybrid model, but we are open to remote candidates who are on the... ...alignment activities. Lead process improvement initiatives to maximize efficiency...Remote workProcess improvementHourly payFull timeWork at officeImmediate startFlexible hours$141k - $149k
...the menu Instacart’s People Experience team sits at the center of two... ...it is solid and continuously improving. Performance review cycles are... ...know what’s coming next. Processes that used to require constant... ...Please review our Flex First remote work policy. Offers may vary...Remote workProcess improvementContract workWork at officeFlexible hours- ...Technical Program Director Location : Hybrid In... ...distributed teams Risk & Process Management... ...practices Drive continuous improvement initiatives based on team... ...project management experience in software development... ...Work Style Remote-first — work from the...Remote workProcess improvementFull timeCasual workFlexible hours
$30.22 - $42.31 per hour
Member Experience Improvement Specialist - Remote Join to apply for the Member Experience Improvement Specialist - Remote role at Northrop Grumman Federal Credit... .... Manage the Voice of the Customer/Member (VOC) process and data, working with all areas of the credit union....Remote jobProcess improvementWork at office$198.44k - $317.46k
...and highly skilled Director of Benefits to... ..., DC office. As a member of the firm's Human... ...and continuously improve benefits strategies... ...programs, systems, and processes that support the... ...a hybrid remote option allowing flexibility... ...positive employee experience.Oversee benefits-...Remote workProcess improvementFull timeWork at officeLocal area$206k - $257.5k
...motivated, and forward thinking. Experience working in rare disease is... ...external (e.g., CRO) team members to coordinate the planning... ...or lead standardization and process improvement efforts for Biostatistics and... ...SummaryLocation: Cambridge, MA; Remote Maryland; Remote Maine;...Remote workProcess improvementFull time- ...-day operations of our HR shared services. This remote role requires 9 AM to 5 PM Central Time and involves... ...and external partners to deliver a high-quality experience for team members. The role oversees process improvements, metrics, and reporting while ensuring...Remote workProcess improvement
$133.7k - $247.4k
...of policy procedures and processes to help support best member outcomes. Oversees and manages... ...interactions and experience and associated regulatory... ...management team on performance, improvement, and career growth path... ...approach to work with remote, hybrid, field or office...Remote workProcess improvementFull timePart timeWork at officeFlexible hours$157.25k - $185k
...Description SummaryAs a member of Cushman &... ...Management Director will be dedicated... ...Maintain and monitor process reporting to the... ...facilitate continuous improvement.Strategic... ...innovationsKnowledge and Experience+10 years’... ...Washington, USA; Remote CW Site - USA - MT...Remote workProcess improvementMinimum wageFull timeContract workLocal areaFlexible hours$175k - $220k
...EntityALUTIIQ LLCJob TitleSr Director... ...6 US (Primary)AL Remote - Remote, AL 3580... ...Drive continuous improvement and sustainment of... ...contract policies, processes, and standard work... ...the Contracts team members in the preparation... ...AND EXPERIENCE:Required Qualifications...Remote workProcess improvementContract workLocal areaOverseas$149k - $186k
...About this role: The Director, Procure to Pay (... ...are onboarded, processed, and paid... ...delivering measurable improvements in cycle time, compliance... ...teams. As a key member of the Finance... ..., and user experience across the P2P cycle... ...Work Type: Hybrid Remote Req ID: 7861 Pay...Remote workProcess improvementFull timeContract workTemporary workWork at officeLocal area$130k - $305.5k
...than 3,200 team members that speak 60+ languages... ...looking for a Director, Customs &... ...Develop and implement processes to ensure... ...savings and process improvements Ensure compliance... ..., or JD required Experience working in a public... ...environment including remote and hybrid...Remote workProcess improvementFull timeWork at officeLocal areaFlexible hours$150k - $190k
...Whether you’ve got deep experience in commercial real... ...brighter way forward. Director, Integration Program... ...to-end organizational process improvements, integrated... ...cross-functional team members and leaders and evolve... ...considerations.Location:Remote -Chicago, IL, New York...Remote workProcess improvementFull timeWork at officeLocal area- DescriptionThe Director or Interconnection is responsible... ...scalable processes, driving continuous improvement initiatives, and managing... ...range of experience, expertise, perspectives... .... We will consider remote arrangements for... ...customers, and community members. Integrity. Ethical...Remote workProcess improvementFull timeFor contractorsWork at officeImmediate startRelocation
$210k - $225k
Remote, United States (Eastern or Central Time... ...solutions-focused Director-level attorney. The... ...StateEXPERIENCE:15+ years’ experience (10+ prior inhouse... ...required)Current member of the bar or able... ....Recommends process, product or service improvements.Solves unique and complex...Remote workProcess improvementFull timeImmediate start$132.81k - $179.69k
The Director, Contact Center is responsible... ...execution of operating processes, performance... ...centered service experience. The role... ...ecosystem. As a key member of the Bank Leadership... ..., continuous improvement, and customer-centricity... ...36 and request Human Resources. #RemoteRemote workProcess improvementHourly payFull timeContract workBank staffLocal areaFlexible hours- Job Overview:The Director of Benefits leads all strategic... ...to Thursday and remote work on Monday and... ...Executes initiatives and process improvement projects in a fast-... ...a positive employee experience. Effectively manage ongoing... ...acquisition team members. If you prefer not to...Remote workProcess improvementTemporary workWork experience placementWork at officeMonday to FridayFlexible hours
- ...Director of Call Center The Director of Call... ...across remote contact center environments... ...of continuous improvement, accountability,... ...Drive continuous process improvement and innovation... ...where team members are valued and supported... ...and Work Experience Bachelor’s Degree...Remote workProcess improvementWork experience placementWork from home
$174k - $203k
...Summary:The Associate Director for Drug Substance... ...and post-launch process robustness... ...strategy, continuously improving process robustness... ...characterization experiments in support of validation... ...- Contribute as member of the DS... ...ProteinLocation: Open to Remote, prefer San Carlos...Remote workProcess improvement
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