Technical Expert - eDiscovery

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Position We are seeking a highly skilled Technical Expert, particularly with eDiscovery expertise, to join our Roche Digital Technology (RDT) Group Functions eDiscovery and Forensics team. In this critical role, you will act as the primary technical bridge between the RDT infrastructure team and the Business Product Owners in Legal and Compliance. Your primary focus will support the technical aspects of eDiscovery and privacy processes, specializing in Microsoft Purview eDiscovery (Premium) and ensuring the defensible identification, collection, and preservation of electronically stored information (ESI) across a wide range of corporate systems and hardware, with a strong emphasis on Apple mobile ecosystems and mixed-OS laptop environments (macOS and Windows). The Opportunity: You will act as a subject matter expert, ensuring that all data is acquired in a legally defensible and forensically sound manner and maintaining a strict chain of custody to support litigation, internal investigations, and regulatory requests. You will also proactively drive and implement prioritized projects that align with business needs. Description of the area: About RDT Group Functions Legal, Compliance & Group Communication sub-Function. As a trusted and agile partner, we, as the Legal, Compliance & Group Communication sub-Functions, are empowered to boost global innovative solutions with our business stakeholders in the Legal and Compliance digital prioritization journey. Job Responsibilities Defensible Data Preservation and Collection: Plan defensible procedures for and execute forensic imaging, end-to-end eDiscovery workflows in Microsoft Purview, and electronic data preservation and collection from company systems and corporate devices, helping to identify, preserve, and retrieve case-critical data globally, specifically focusing on Apple iPhones, iPads, MacBooks, and Windows-based laptops. Data Processing: recommend and execute data processing in Relativity and Purview Premium, preparing the data for Legal review by utilizing Boolean searching, culling, and TAR (Technology-Assisted Review) / AI (Artificial Intelligence), preparing productions, and making process and technology recommendations to efficiently and effectively achieve set outcomes. Legal Department Support: Act as a trusted IT liaison to internal and external counsel, translating complex technical concepts into clear legal realities and assisting the Legal and Compliance team in scoping preservation and collection efforts based on litigation holds. Develop and maintain trusting relationships with legal stakeholders, IT, and external parties. Day-to-Day Operations & Device Management: Handle day-to-day operations by accurately responding to time-sensitive requests. Develop and maintain Standard Operating Procedures (SOPs) for electronic data collections from a wide range of company systems, as well as remote and physical device acquisitions, including the secure storage and retirement of physical evidence. Device & Hardware Management: Coordinate the logistics of remote and physical device acquisitions. Manage the intake, secure storage, and return/retirement of physical evidence. Chain of Custody & Documentation: Generate and maintain meticulous documentation for all preservation, collection, processing, and production activities, ensuring a verifiable chain of custody and adherence to the Electronic Discovery Reference Model (EDRM). Organize, log, and maintain accurate internal metrics and process flows so they can be repeated with consistency. Tool Management: Utilize, update, troubleshoot, and manage the lifecycle of industry-standard forensic and eDiscovery collection tools (e.g., Cellebrite, Druva, EnCase, FTK). Manage the lifecycle of these solutions. Process Improvement & Automation Deployment: Continuously evaluate and refine collection workflows to account for new OS updates (iOS, macOS, Windows 11) and emerging security features (e.g., FileVault, BitLocker, MDM profiles). Proactively deploying workflow automation/AI improvements. Contribute to the continuous improvement of legal and compliance data services. Stakeholder Trust & Communication: Proactively develop and maintain strong, trusting business relationships with key legal and compliance stakeholders, RDT, and other internal or external partners. Act as a trusted liaison to legal and compliance teams (e.g. eDiscovery and Internal Investigations) by exhibiting exceptional communication skills to translate complex technical concepts into clear legal realities for legal and compliance teams and non-technical stakeholders. Who you are: (Education & Experiences) Education: Bachelor's degree in Information Technology, Computer Science, or a related field. Professional Experience: 5+ years of experience in eDiscovery, digital forensics, or specialized IT incident response, preferably within highly regulated industries such as Pharmaceuticals, Healthcare, or Finance. Apple Ecosystem Mastery: Proven expertise in collecting ESI from iOS devices (iPhones/iPads) and macOS environments. Deep understanding of Apple’s file systems (APFS), encryption (FileVault), and Mobile Device Management (MDM) interactions. Windows Proficiency: Strong working knowledge of Windows 10/11 environments, NTFS, BitLocker encryption, and remote collection methodologies. Forensic Tool Competency: Hands-on experience with mobile and computer forensic data collection software (e.g., Cellebrite UFED/Physical Analyzer, Druva, Cellebrite Digital Collector/MacQuisition, EnCase, etc.). Regulatory & Legal Acumen: Prior discovery and/or privacy experience with a deep understanding of relevant national and international regulations, including EDRM lifecycle, legal holds, data privacy regulations (e.g., GDPR, CCPA), and the principles of forensic soundness. Project & Stakeholder Management: Experience effectively and proactively coordinating multiple functional areas and stakeholders, with the ability to handle multiple priorities and projects simultaneously with a high degree of accuracy and professionalism. Soft Skills: Exceptional ability to maintain a positive, constructive attitude in ambiguous situations, manage complexity and high pressure productively, and utilize interpersonal skills to inspire trust with business stakeholders, and communicate highly technical concepts to non-technical stakeholders, particularly legal counsels, forensic experts and HR partners. Preferred Qualifications: Relevant industry certifications: CFCE, CCE, EnCE, CCME, or GIAC Certified Forensic Examiner (GCFE/GCFA). RCA certification (RelativityOne). Experience with enterprise eDiscovery platforms (e.g., Purview, Relativity, Exterro). Familiarity with cloud data collections (Google Workspace, Microsoft 365, Slack). Technical Expertise Enterprise Platforms & Cloud Data: Deep experience designing, building, and utilizing legally-defensible workflows in enterprise eDiscovery platforms, including Microsoft Purview (Premium/Advanced) as a primary SME, and Relativity, alongside familiarity with cloud data preservation collections across Google Workspace and Slack. Automation & Scripting: Proficiency in PowerShell for advanced search and reporting, experience with GenAI prompt writing for eDiscovery, Agentic AI, and data modeling. Apple Ecosystem Mastery: Proven expertise in collecting ESI from iOS devices (iPhones/iPads) and macOS environments, featuring a deep understanding of Apple’s file systems (APFS), FileVault encryption, and Mobile Device Management (MDM) interactions. Windows Proficiency: Strong working knowledge of Windows 10/11 environments, NTFS, BitLocker encryption, and remote collection methodologies. Forensic Tool Competency: Hands-on experience with mobile and computer forensic data collection software such as Cellebrite (UFED/Physical Analyzer, Digital Collector/MacQuisition), Druva, EnCase, and FTK. Analytical & Agile Mindset: Strong problem-solving skills required to resolve complex technical issues, coupled with an Agile mindset that focuses on "Reuse before Buy before Make" and enabling a diverse group of partners to speak with a single voice. Are you ready to be the driving accelerator behind Roche’s vision for cutting‑edge compliance digital solutions to realize desired outcomes for patients ultimately? Join us as we architect the future of Legal and Compliance digital and technology innovation in RDT Group Functions. The expected salary range for this position based on the primary location of Indianapolis, is $107,800 - $200,200. Actual pay will be determined based on experience, qualifications, geographic location, and other job‑related factors permitted by law. A discretionary annual bonus may be available based on individual and company performance. This position also qualifies for the benefits detailed at the link provided below. Benefits Relocation benefits are not available for this job posting. Roche is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws. If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants. #J-18808-Ljbffr