HVAC Install Coordinator

Job Description

Job Description

About Us

Looking for a team atmosphere? An organization that truly cares and looks out for all of their employees? A company that puts company CULTURE first? RCL Mechanical is a locally owned and operated business, known for high-quality plumbing, AC, and heating services in Taunton and the surrounding areas in Bristol County and the South Shore Region. RCL Mechanical is committed to its employees and their growth, not only within the company but within their community. The secret to our company’s success is in the hands of our employees, and every employee has a voice here at RCL Mechanical!

The Position

As an Install Coordinator, you will play a vital role in ensuring the smooth execution of our HVAC installation projects, collaborating with internal teams and customers to deliver exceptional service.

Responsibilities

• Review job costs on completed jobs and identify variances and communicate any challenges with the sales & service department.
• Assist other team members in the resolution of all critical issues with a focus on quality, cost, and schedule. Provide documentation as necessary.
• Visit job sites as needed to ensure quality installation.
• Order equipment and supplies for jobs.
• Communicate and manage install schedule with support of the Service Manager.
• Review all jobs for accuracy and remediate any discrepancies.
• Review KPIs with installation teams and ensure numbers are posted on target boards that are clearly visible for the company.
• Assist and provide training to field technicians on site.
• Confirm all necessary job permits are pulled prior to arrival
• Perform regular safety walks with field staff and record observations
• Communicate with field technicians and provide support when needed
• Review quality of installation, reviews, callbacks, and opportunities for add-on enhancement products
• All other duties as assigned

Requirements

• 2-4 years of HVAC Install experience (Required)
• Service Titan experience is a plus
• Self-motivated and flexible team player that isn’t afraid to ask for help
• Positive attitude
• Deadline driven
• Excellent written and verbal communication skills
• Must possess excellent organizational skills
• Proficient in office software (Word, Excel, Google Drive, etc.)
• Must be able to lift 20lbs and stand for long periods of time

Schedule

• 8 Hour Shift

Job Type: Full-time

Hourly: $27 - $35 per hour based on experience 

Benefits

• 401(k) matching
• Medical, Dental, and Vision insurance
• Employee discount
• Paid time off
• Referral program
  
• Tuition reimbursement