Customer Service Representative / Administrative Assistant

Job Description

Job Description

AKHIRE is currently recruiting for the following position:

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Customer Service Representative / Administrative Assistant

Location - Anchorage, AK

Full-time temp to hire permanent

Shift: Mon - Fri, 10AM-6:30pm

Pay $22 per hour

Summary: Customer Service Representative / Administrative Assistant

The position of Customer Service Representative will have primary responsibility to provide high-level support by assisting customers, both internal and external, and providing accurate data entered in all necessary systems.

Key Responsibilities: Customer Service Representative / Administrative Assistant

· Manage heavy call and email volume in a professional and timely manner

· Greet and assist customers and visitors in a professional manner

· Assists internal and external customers with information or document requests

· Schedule appointments, meetings, and calendars as needed

· Process incoming/outgoing mail

· General Office Organization

· Phones, emails and correspondence

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Requirements

· 1-2 years of customer service experience in an office environment with emphasis in transportation or freight forwarding preferred

· Ability to type minimum of (40) words per minute, 10-key by touch

· A minimum of 1 year experience working in an office environment is required.

· Moderate to advanced knowledge of customer service practices

· Ability to assist in all areas of warehouse and administrative operations

· Proficient computer skills and in-depth knowledge of relevant software such as MS Outlook, Excel and Word

· Knowledge of standard office administrative practices and procedures

· Willing and able to work with all personality types in a professional, effective manner

Drug Screen (not including cannabis) and Background Check required.

Benefits

Full benefit package available after probationary period