IT Operations Specialist

Artech

Introduction

We're looking for a hands-on IT Operations Specialist to support our Technical Operations (TechOps) function within a real-time Fusion Center environment in Las Vegas, NV. The ideal candidate combines strong analytical and documentation skills with practical experience in systems, networking, and operations workflows. This role is fully on-site in a secure facility and plays a key part in capturing and improving the technical backbone of live operations.

Required Skills & Qualifications

Strong technical documentation and analytical capability
Excellent communication and interpersonal skills
Prior hands-on experience in at least two of the following:
- Windows workstation support
- Real-time operations or command-center environments
- TCP/IP networking or systems administration
- Web application or infrastructure troubleshooting
Prior work experience at client or in client's Industry
Applicants must be able to work directly for Artech on W2

Preferred Skills & Qualifications

Experience in NOC/SOC/Operations Center or equivalent 24x7 support environment
Familiarity with monitoring tools, cloud diagnostics, or automation platforms
Comfortable collaborating with DevOps / Infrastructure teams
5 years of relevant technical experience

Day-to-Day Responsibilities

Shadowing and documenting live operational workflows, dependencies, and system interactions
Mapping technical processes and identifying bottlenecks or inefficiencies
Coordinating with cross-functional teams (Ops, DevOps, Infrastructure, Engineering) to streamline workflows
Drafting clear process documentation and improvement recommendations
Communicating findings to both technical and non-technical stakeholders

For immediate consideration please click APPLY to begin the screening process with Alex.

Apply

Vacancy posted 2 days ago

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