W2 Only / open for transfers _ Front Office Trade Support Engineer _ New York, NY

Position type: Long term contract / contract-to-hire possible Must be 3x onsite/Week H1B Transfer candidates are WELCOME to apply! Green Card, EAD and US Citizens are encouraged to apply. Responsibilities include: This is a critical Global Markets role in supporting Front office FICC Mortgages business, requiring a motivated and flexible individual to work in close collaboration with the Application Developers, peer Support Leads, Application Managers, Offshore teams and Infrastructure Support. knowledge of FI Derivatives Bonds, MTGE Loans, ITRS Geneos, Splunk, Ansible, Dynatrace, FIX Connectivity Application support and problem diagnosis skills - ability to jump in and investigate issues, resolve problems, and communicate status Manage user query mailbox effectively, understand the scope of team’s work and ensure timely and appropriate response is provided for all user queries. Respond to and resolve feed support issues for Autosys and Python based batches Manage alerts and monitoring of critical trading system environments using ITRS. Incident management - provide timely and accurate user notifications as well as management escalations when needed. #J-18808-Ljbffr Mitchell Martin Inc.