Advancement Services Manager

* Supervise and mentor the Advancement Services Coordinator, providing training, performance management, and professional development.* Establish workflows and ensure efficient, high-quality service delivery across advancement operations.* Partner with advancement staff, foundation leadership, and campus stakeholders to improve systems, processes, and reporting capabilities.* Identify opportunities for automation and operational efficiency within Blackbaud NXT and related systems.* Support audits, campaign initiatives, and special projects as needed.* Bachelor’s degree or higher in related field.* Five (5) years of related experience.* 3–5 years of experience in advancement services, nonprofit operations, or database administration.* Hands-on experience with Blackbaud Raiser’s Edge NXT (or similar CRM).* Experience with financial reconciliation and working with accounting teams.* Experience in higher education advancement or foundation operations.* Experience supervising staff.* Strong organizational and project management skills.* Strong knowledge of gift processing, receipting, and donor database management.* Strong analytical and reporting skills.* Ability to manage confidential information with discretion.* Excellent communication and interpersonal skills.* Ability to prioritize and manage multiple deadlines in a fast-paced environment.* Commitment to customer service and continuous improvement.* High level of accuracy, attention to detail, and data integrity.* Familiarity with CASE reporting standards and IRS regulations related to charitable giving.**Summary of Employee Benefits:** #J-18808-Ljbffr A&M University-San Antonio