Customer Service Operations Manager
$111.17k - $172.31kSanta Clara County Health Plan
Santa Clara County Health Plan is seeking a Manager of Customer Service in San Jose, California. This role involves leadership and management of day-to-day customer service operations, ensuring compliance with state and federal regulations, and developing training resources. The ideal candidate should possess a Bachelor's degree in a relevant field and have at least three years of experience in health plan settings. Competitive salary range between $111,168 - $172,310 plus supportive work environment and career development opportunities. #J-18808-Ljbffr
- ...Customer Success Manager As a Customer Success Manager, you will lead customer success initiatives, keep the company focused on customer outcomes... ...provide feedback to the other teams regarding product and service improvements Run QBR's to provide insights and best...Suggested
$113.7k - $177.65k
...tasks and streamline business operations. Recognized on the Forbes... ...enhanced technology to over 8,100 customers, including 85% of the... ...You have 5+ years of account management, implementation, or sales experience... ...office using a third-party service. Equal Opportunity...SuggestedWork at officeRemote workFlexible hours$140k
...agencies trust eGain AI knowledge solution to improve customer experience and reduce cost of service. Top rated by Gartner, eGain AI Knowledge Hub... ...building what Gartner calls the best AI-powered knowledge management platform on the market. Now we need a Senior Customer...SuggestedWork at office- ...Customer Success Manager Selector is building an operational intelligence platform for digital infrastructure. By adopting an AI/ML based analytics approach,... ...troubleshooting skills; Strong communication and customer service skills. Final offer amounts are determined...Suggested
$125k - $140k
...: At Taara , we succeed when our customers succeed. We are looking for a proactive,... ...organized, and empathetic Customer Success Manager to serve as a primary relationship... ...teams to relay customer feedback that drive operational improvements & help to shape the product...SuggestedFull timeWork at office3 days per week$29k
...The Customer Success Manager (CSM) is a pivotal role, demanding an individual with truly exceptional interpersonal and relational skills. The... ...their desired goals and maximum value from our products and services. Core Responsibilities and Expectations: The responsibilities...Immediate start$262.7k - $355.4k
...Job Overview: The Customer Success Manager (CSM) plays a critical role in driving the technical, operational, and strategic success of Arm’s largest hyperscaler Partners. Acting as a trusted advisor and program leader, the CSM partners closely with customer engineering...Work at officeLocal area- ...Company Description IT Management Corporation was established in 2009 as a new generation... ...professional voice and data network consulting and service organization. At IT Management, our... ...from leading vendors to provide our customers with the best solution to their needs with...
$75k - $85k
...candidates through our SaaS talent acquisition platform. As a Customer Success Manager at Radancy, you'll play apivotal role in driving successful... ...of our Radancy Talent Acquisition Cloud and professional services for our valued customers. Your primary responsibility will...Work at officeFlexible hours$215k - $225k
...unleash human potential. Our opportunity: We are looking for a Customer Success Manager to join our growing team. We are seeking a person who knows... ...client and driving the continued value of our products and services Developing, preparing, and nurturing customers for advocacy...Work at officeRemote workWorldwideFlexible hours- ...that meet each family's needs ◾Build and manage your own client portfolio with guidance... ...support tools ◾Represent the values of Service Over Sales, putting clients’ well-being first... ...social impact ◾Experience in leadership, customer service, or peer mentoring is a plus...Full time
- ITMC is seeking a Customer Success Manager (CSM) to manage and grow their SLED accounts. This role requires strong account management and a consultative approach to help customers achieve their technology goals. The ideal candidate will have 3-5 years of experience, particularly...
- 101 Voice is seeking a Customer Success Manager (CSM) to manage and grow a portfolio of SLED accounts. This role focuses on building trusted relationships... ...'ll collaborate with sales and engineering teams to enhance service delivery and customer outcomes. #J-18808-Ljbffr 101 Voice
- ...Customer Success Manager We're looking for proactive customer service experts with an interest in the world of enterprise software. As a Customer Success Advocate, you'll be providing support and guidance to a dedicated roster of customers for one of the world's leaders...Permanent employmentFull timeWork from homeMonday to FridayFlexible hoursShift work
$125k - $135k
...Ushur delivers the world's first Customer Experience Automation™... ...Designed to enable seamless self-service, Ushur infuses intelligence... ...the Role The Technical Success Manager (TSM) role at Ushur combines... ...also being relationship owners—operating at the intersection of...Work at officeLocal areaRemote workFlexible hours$135k - $196k
...Senior Customer Success Manager Businesses of all shapes and sizes rely on Google's unparalleled advertising solutions to help them grow in... ...Responsibilities: Collaborate with customers to identify success services that will accelerate the time to value, and develop plans...$175k - $210k
...Solutions team is hiring a Head of Customer Success, North America to... ...team of 25 Customer Success Managers to ensure our clients... ...and ensuring the Mexico team operates as a fully integrated extension... ...ownership, engagement model, and service expectations. Use client feedback...Full timeTemporary workPart timeWork at officeLocal area- ...Senior Director of Customer Success About the Company Rapidly advancing B2B SaaS organization based in NY Industry Internet... .... Travel Percent Less than 10% Functions ~ Operations Known Requirements Bachelor's or master's degree in the...
$146.8k - $274.5k
Overview Customer Success Manager and Writer - Apple Ads, Cupertino, California, United States. Marketing. Posted Apr 24, 2025. Role: 200601244... ...coverage, retirement benefits, product discounts and free services, and education-related reimbursement. Apple offers stock programs...Relocation- ...Head of Customer Success About the Company Growing financial technology company serving... ...revenue, and strategic account management, as well as partnering with various internal... ...opportunity to define the customer success operating model for the future. The ideal...
- ...data infrastructure means that customers – from banks to theme parks... ...and dramatically improve operational efficiencies. This role is a... ...spearhead customer relationship management initiatives. The Enterprise... ..., Content Intelligence, and Services.* A minimum of 6 years of...Flexible hours
- The Customer Success and Key Account Manager is a mid-level position who will serve as the functional relationship... ...derive maximum value from our services. This role is ideal for a... ...Alignment Work closely with delivery, operations, and leadership teams to ensure seamless...Contract workTemporary workFor contractorsWork experience placementWork at office
$96k - $144k
...Enterprise Accounting Success Manager The Enterprise Accounting... ...Manager will be joining a growing Customer Success team to help support... ...Provide excellent customer service, uncovering client pain... ...FloQast, Inc is committed to operating fair and unbiased recruitment...$74k - $84k
...Career. We’re looking for a Client Success Manager (CSM) who knows how to build trust,... ...quickly, and grow accounts by aligning services to evolving client needs. If you’re comfortable... ...Processing, Billing, Sales, and Branch Operations to resolve complex issues efficiently....Full timeFor subcontractorLocal areaFlexible hours$214k - $294k
Palo Alto Networks, Inc. is seeking an experienced leader for the SASE Customer Success strategy. You will drive adoption and retention while managing a global team of Customer Success Engineers (CSEs). The ideal candidate has a strong background in Cybersecurity with over...- Ushur, Inc. is seeking a Technical Success Manager to drive adoption and strategic customer partnerships in a hybrid work environment. The ideal candidate will have 8-10 years of SaaS experience, focusing on managing enterprise-level relationships and driving successful...
$274.55k - $355.3k
...in‑territory to maintain consistent, in‑person engagement with customers and channel partners. Candidates located outside of the Bay... ...balances protect, expand, and land motions with disciplined activity management and pipeline rigor Develop and maintain strong relationships...Work at officeLocal area$134.6k - $243.1k
...apply for the AI Engagement Manager role at Adobe . Our Company... ...how companies interact with customers across every screen. The... ...deliver AI‑powered content services with speed, scale, and governance... ...scale creative and marketing operations transformations using Adobe's...Local areaFlexible hours$175k - $210k
Applied Labs, Inc. is looking for a Head of Customer Success for North America who will be responsible for managing a team of 25 Customer Success Managers, tasked with enhancing client experiences. This hybrid role prefers candidates in Santa Clara, CA. The ideal candidate...$325.55k - $421.3k
...Jose or surrounding area to be near key customers. Responsibilities Key Responsibilities:... ...effectively position NetApp's products and services. Build andmaintainstrong relationships... ...proven experience as a Strategic Account Manager, Client Executive, or similar role, with...Work at officeLocal area
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