Epicor Eclipse Developer

Role Description

A large, privately-held wholesale distributor of plumbing, heating & cooling, and industrial supplies is seeking a Senior Eclipse Applications Programmer to join the Eclipse Systems team at its National Support Center. The company operates in a decentralized environment where each location, called a Profit Center (PC), is run by a Profit Center Manager as if it were their own small business. A typical PC includes a warehouse, counter, sales office, and sometimes a showroom, and operates under a unique trade name tailored to its local marketplace.

• Design, develop, test, and maintain software applications including reports to meet operational needs
• Identify, troubleshoot, and correct invalid data caused by system errors, user input, or programming issues to ensure data integrity and reliability
• Design, code, test, and deploy software applications based on business requirements
• Update and optimize existing programs to improve functionality and resolve issues
• Design and create reports using Report Writer tools
• Collaborate with stakeholders to gather, analyze, and refine system requirements
• Track and resolve support issues, provide timely updates, and ensure proper prioritization
• Review, test, document, and deploy approved configuration changes, maintaining accurate tracking records
• Identify and correct data errors while investigating root causes
• Follow established procedures for software changes and releases
• Complete required safety and compliance training programs
• Perform other reasonably related duties as assigned

Qualifications

• Bachelor's Degree or the equivalent combination of education, professional training, or work experience
• 7+ years of experience with Epicor Eclipse, using Solar and eTerm
• 7+ years of experience with Eclipse Basic or similar programming language

Requirements

• Excellent analytical, conceptual, and problem-solving abilities with keen attention to detail
• Ability to deliver outstanding customer service, including handling challenging issues professionally
• Experience working directly with software vendors for debugging, enhancements, and defect/enhancement tracking
• Ability to deliver timely resolution to change control, system updates, and break/fix issues
• Ability to work collaboratively in a team environment and cross-functionally with other business units
• Excellent communication and interpersonal skills
• Excellent documentation and organizational skills

Benefits

• Medical, dental, vision, and prescription coverage
• Accident, hospital indemnity, and critical care coverage
• Life insurance and long-term disability
• Pre-tax accounts for healthcare, dependent care, and commuter benefits
• Paid vacation, holidays, and sick time
• Paid pregnancy and parental leave
• Paid day of community service
• 401(k)
• Retirement cash account with company contributions
• Profit-sharing program
• Targeted training programs
• Company wellness program
• Employee discounts
• College tuition benefits