Office Support Specialist, #1333: Ingenium Barack Obama Charter School, Compton, CA

Office Support Specialist

Job Title: Office Support Specialist Schedule: 40 hrs/week

Job Type: Full-time, 12-months, at-will FLSA Status: Non-Exempt

Reports to: Administrative Office Manager Pay: $22/hr, starting; Salary Schedule

Special: May require some nights and weekend work

About Ingenium Schools

Ingenium Schools is transforming education by restoring joy and meaning to learning. Since 2009, Ingenium Schools has helped students build confidence, leadership, and a lifelong love of learning with the Ingenium Learning System, an easily replicable, standards-based educational model that promotes personal mastery. Ingenium Schools currently operates several charter schools, serving students throughout Los Angeles.

Position Summary

The Office Support Specialist is responsible for assisting in overall operations of the school. The Office Support Specialist reports to the Principal or Assistant Principal, but works closely with all levels of school and home office staff as well as with students, parents, and vendors. The Office Support Specialist is responsible for monitoring attendance and assisting the Office Support Specialist.

Essential Functions & Job Duties

Essential functions include, but are not limited to:

• Demonstrates knowledge of and supports Ingenium Schools' noble cause, values, standards, policies and procedures, operating instructions, confidentiality standards, and code of cooperation
• Strive to implement, by instruction and action, Ingenium Schools' philosophy of education and goals/objectives in connection with Ingenium's Signature Practices
• Continuously maintain and improve professional competence
• Attend mandatory trainings, professional meetings, and educational conferences, as required
• Initiate and exercise good judgment and positive working relationships with the community, students, staff and with public and private agencies

Job Duties:

• Greet and assist parents, students, and visitors to the school in a friendly and professional manner, providing excellent customer service; greet, assign, equip and orient substitute teachers
• Answer phones using a professional and courteous manner; route calls appropriately; take messages and distribute in a timely manner
• Reply to general information requests with the accurate information; assist with typing, composing, faxing and copying of correspondence and letters
• Process documents and materials such as student transfers, student cumulative reports and schedules; assist in the maintenance of student records, ensuring their accurate completion; distribute flyers; enter enrollment data, update student info and process student data for exits; request information from previous schools for student records and transcript requests
• Maintain accurate attendance records and provide accurate information in mandated district and state reporting
• If bilingual, assist with translations (English to Spanish) for IEP Meetings, school newsletters, flyers, parent meetings, and in all other needed areas
• Meet with the Attendance Auditor on Pre Audits and Audit dates
• Make phone calls to parents of students that are absent
• Input tardies, unofficial tardies and distribute tardy notes
• Make phone calls to teachers who have not submitted attendance
• Report to Administration for SARB related purposes
• Help support students when the nurse is out
• Call classes for students who are picked up early
• Submit student and employee incident, illness, or injury reports to Administration and follows up as needed
• Create new attendance procedures to help organize attendance paperwork/procedures/technology and minimize discrepancies
• Call parents when students have an accident, injury, or illness
• Print attendance reports for students per parent request
• Attend weekly meetings with Administration to create/complete weekly tasks for school activities
• Responsible for making phone calls to parents and preparation of parent meetings
• Translate documentation for teachers, parents and counselors
• Demonstrate knowledge of, and support Ingenium Schools mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the Code of Conduct
• Provide the Home office with school pictures and activities as needed
• Responsible for the maintenance, storage, and security of all student files; responsible for inputting and maintaining student data into Student Information System (SIS) and cumulative (CUM) files including meal applications, identifying and updating student sub-group information (e.g. EL, SpEd) and daily attendance; create statistical and classification reports at the end of the month including monthly attendance report due to the home office
• Other general office duties/projects as assigned and needed

Job Qualifications

Education:

• Enrolled in college or possess BA/BS degree strongly preferred

• Experience working with children of varied ages in a learning environment highly desired

Knowledge/Experience:

• Bilingual in Spanish preferred
• Intermediate proficiency in Microsoft Word, Excel, and Outlook
• Ability to work with constant interruptions and remain focused; understand and carry out oral and written instructions; learn new procedures and upgrade skills in order to meet changing job conditions
• Math skills to add, subtract, multiply, divide whole numbers, calculate averages and percentages
• Basic record-keeping and filing techniques
• Correct English usage, grammar, spelling, punctuation and vocabulary
• Oral and written communication skills
• Interpersonal skills using tact, patience and courtesy

Physical Demands:

• Lift 40 pounds using proper technique
• Must have adequate vision to effectively review documents in varied formats i.e. paper and digital
• Must have adequate hearing to respond to members and interact with the public
• Must be able to speak and communicate with members of the public
• Sitting or standing for extended periods of time
• Dexterity of hands and fingers to operate a computer keyboard
• Bending at the waist, kneeling or crouching to file materials
• Some exposure to blood-borne pathogens, and illnesses

Professional Expectations:

• Accepts and demonstrates the school values
• Demonstrates a desire to serve others and fulfill community needs
• Works effectively with people of different backgrounds, abilities, opinions, and perceptions
• Builds rapport and relates well to others
• Makes sound judgments, and transfers learning from one situation to another
• Embraces new approaches and discovers ideas to create a better student experience
• Strives to meet or exceed goals and deliver a high-value experience for members
• Pursues self-development that enhances job performance
• Demonstrates an openness to change, and seeks opportunities in the change process