College Assistant - (Hourly) Student Services - Office of Registrar

GENERAL DUTIES Under supervision, performs miscellaneous clerical, administrative, research or other work related to the operation of a College or other unit where such work is required on a part-time basis or for a period of limited duration. There is one Assignment Level for this position. All personnel perform related work. This specification describes typical assignments; related duties may be assigned as needed. Maximum tenure for any employee in this hourly position is 1040 hours per year. Performs routine clerical work; may answer and attend to telephone calls; maintain records, operate office machines (such as copier), sort and distribute mail, issue keys and identity cards, act as messenger, and perform related tasks as required. Types letters, memoranda, charts, and similar materials. Acts as cashier. Assists in statistical or research activities. May collect and compile data, code data for computer entry, perform data entry, and run computer reports. Performs clerical library work, such as sorting and shelving books, performing data entry into library systems, or binding books and periodicals. Assists in instructional programs, including tutoring and assisting students in areas such as reading and mathematics. May assist in speech and hearing therapy, provide musical accompaniment, and/or distribute and collect physical education equipment. Enters and maintains departmental records such as inventory control records, rosters, directories, and schedules. May operate computers, computer software, and other electronic equipment in performing assigned tasks. CONTRACT TITLE College Assistant FLSA Non-exempt CAMPUS SPECIFIC INFORMATION About The College John Jay College of Criminal Justice is a senior college of the City University of New York (CUNY) and an internationally recognized leader in educating for justice. Led by President Karol V. Mason, John Jay is a federally designated Hispanic-serving institution, it is ranked third in the nation in Black student success, and it is a top ten institution for promoting student social mobility. John Jay is proud to serve a diverse and dynamic student body of 15,000 students that includes nearly fifty percent students who are first in their family to attend college as well as students who are immigrants, from low-income families, or from other historically underrepresented groups in higher education. A Carnegie designated Research Institution, the College participates in the doctoral programs of the Graduate Center of CUNY, and offers bachelor’s and master’s degrees both in traditional criminal justice-related fields of study as well as in a robust portfolio of liberal arts and sciences programs that highlight themes of justice across the arts, sciences, humanities, and social sciences. The College seeks staff and faculty members who thrive in multicultural academic environments and are committed to access and excellence in higher education. Position Overview This is a part-time position. Reporting to Associate Registrar, in addition to the listed general duties, the incumbent’s responsibilities will also include: Handle confidential student information with care, adhering strictly to FERPA privacy and compliance regulations. Review applications and supporting documents to ensure they are accurate and complete. Assist in managing the application processes Provide guidance on eligibility criteria, deadlines and institutional policies. Track the status of applications and inform applicants about deadlines and missing requirements. Prepare and organize applications for monthly committee meetings, ensuring they are complete and accurate. Maintain detailed and accurate records of committee decisions and communicate these decisions to students promptly. Schedule and attend monthly committee meetings, providing necessary administrative support. Ensure that records and documentation meet the accuracy, currency and compliance standards of John Jay College and CUNY. Perform data entry tasks and prepare official documents with keen attention to details. Act as a liaison between students and the committee, facilitating effective communication and resolving inquiries efficiently. Perform other related responsibilities as requested. Minimum Qualifications Must demonstrate sufficient skills to perform the duties of the assigned tasks. Other Qualifications Ability to maintain confidentiality and handle sensitive information. Strong attention to detail and ability to manage multiple priorities. Strong written and verbal communication skills. Attention to detail and organizational skills. Ability to maintain confidentiality of student records. Proficiency in Microsoft Office applications (MS Word, MS Excel, MS Outlook). Experience in higher education, CUNYFirst/PeopleSoft, DegreeWorks, student services or administrative support preferred. Ability to work independently while managing multiple priorities in a fast-paced office environment. Compensation This is a part-time position of up to 20 hours per week, scheduling of the days can be worked out. Hourly rate is $19.12. Appointment is on a per semester basis and subject to budgetary and renewal approval. Benefits CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans. Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefits. Health benefits are also extended to retirees who meet the eligibility criteria. CLOSING DATE Posting will close on October 2, 2026. Review of the resumes will begin on September 17, 2026. JOB SEARCH CATEGORY CUNY Job Posting: Support Staff EQUAL EMPLOYMENT OPPORTUNITY CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer. Job ID: 32669 Location: John Jay College Job Type: Part-Time #J-18808-Ljbffr The City University of New York