Call Center Patient/Service Rep in Medical Office /Do Not CALL
Adv Lap Surg Inst
Job Description
Job Description
Job Summary
New Jersey Bariatric Center is seeking a friendly and professional Patient service/Call Center Representative to join our team. In this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and able to remain calm under pressure.
Responsibilities
- Receive inbound calls and place outbound calls
- Identify the reason for the customer’s call, collect relevant information, and provide solutions
- Refer to premade scripts for a variety of customer service topics.
- Upsell products and services when appropriate.
- Use best practices in customer service techniques to develop rapport and build relationships with customers.
- Document all customer interactions.
- Attend trainings to maintain up-to-date skills and knowledge.
Qualifications
- High school diploma/GED
- Previous experience as a Call Center Representative or in a similar role is preferred
- Excellent phone and verbal communication skills
- Understanding of active listening techniques
- Familiarity with Customer Relationship Management (CRM) programs
- Ability to work well under pressure.
- Highly organized with the ability to prioritize projects and manage time effectively
Vacancy posted 28 days ago
Similar jobs that could be interesting for youBased on the Call Center Patient/Service Rep in Medical Office /Do Not CALL in Springfield, NJ vacancy
$20.6 - $25.84 per hour
...tuition reimbursement Patient Services Rep Req #: 0000240806 Category... ...: Barnabas Health Medical Group Department: Essex... ..., triage practice calls, schedule patient appointments... ..., & Bayonne satellite offices for coverage, willing... ...job description is not designed to cover or...Work at officeMedicalHourly payFull timeTemporary workMonday to FridayFlexible hoursShift workDay shift$20.6 - $25.84 per hour
Job Title Patient Services Rep Job Information Req #:... ...Barnabas Health Medical Group Department... ...triage practice calls, schedule patient... ...background in general office Knowledge of... ...job description is not designed to cover... ...patient-centered, high-quality academic...Work at officeMedicalHourly payFull timeWork experience placementLocal areaMonday to FridayFlexible hoursShift workDay shift$18 per hour
...Customer Service Representative At LifeStation, our... ...s largest providers of medical alert monitoring and telehealth... ..., state-of-the-art call center in Union, NJ. We are... ...is a full-time, in-office role with the opportunity... ...toward everyone is not just a core value, but...Work at officeMedicalFull timeWeekend workAfternoon shiftLifeStation
Union, NJ12 hours ago- ...Patient Access Representative As a Patient... ...world-class customer service. Your... ...including dependent care, medical, and commuter benefits... ...visitors in the medical office. • Answer patient... ...• Field all phone calls that arrive using... ...performed and are not exhaustive of the tasks...Work at officeMedicalFull time
JAG Physical Therapy
Cranford, NJ4 days ago - ...Patient Access Representative II Under... ...of inbound calls, outbound calls... ...access health care services at one or... ...within SMP contact centers are responsible... ...addition, but not limited to the... ...in Electronic Medical Record System.... ...and machinery. Office equipment (computers...Work at officeMedicalFlexible hours
$1,750 per month
...As a Customer Service Representative at Nekoosa, you'... ...Answer inbound calls and respond to customer... ...customer service, call center environment is preferred... ...Hybrid schedule with 3 in-office days is required. Work... ...include: ~ Competitive medical, dental, life, AD&D, and...Work at officeMedicalNekoosa Coated Products
South Plainfield, NJ1 day ago- ...Customer Service Call Center Call Receiver Under general... ...Company service areas and medical facilities Maintain... ...to coordination of patient referral and transport... ...proficiency with the Microsoft Office Suite Operate multi... ...shifts, including but not limited to day/swing/...Work at officeMedicalWork experience placementAll shiftsShift workNight shiftRotating shiftWeekend work
- ...position working 3 days in the office and 2 days at home each week.... ...training and world-class service guidelines to help you achieve... ...of what you do every day will not change -- your #1 goal is to... ...working in a metrics-driven call center environment as part of a structured...Work at office2 days per week
Automatic Data Processing
Florham Park, NJ3 days ago $18.13 - $22.02 per hour
...consents are on site for patient's admission/procedure.... ...Demonstrates customer service skills when communicating... .... ~ Knowledge of medical terminology preferred.... ...Experience with Standard Office Equipment (Phone, Fax,... ...factors including but not limited to years of experience...Work at officeMedicalHourly pay$18.13 - $22.02 per hour
...Greets visitors, patients, and families in a... ...excellent customer service to patients/families... ...telephone, directs all calls appropriately,... ..., or issues to the Office Supervisor / Manager... ...manner. Knowledge of medical office and... ...factors including but not limited to years of...Work at officeMedicalHourly payDaily paid$17 - $20 per hour
...Patient Service Representative Artificial Intelligence;... ...transfer incoming phone calls. Schedule, reschedule... ...with the back-office staff for timely and effective... ...any on site medications in accordance with Company... ...at any of our imaging centers for you and your immediate...Work at officeMedicalHourly payImmediate start$18.13 - $22.02 per hour
...Patient Service Representative The Patient Service Representative (PSR... ...the daily activities of the medical office team-based care, performing... ...the telephone, directs all calls appropriately, takes an accurate... ...factors including but not limited to years of experience...Work at officeMedicalHourly payDaily paid$21.07 - $26.22 per hour
...term disability, tuition reimbursement Patient Services Rep Req #: 0000259162 Category: Revenue Cycle... ...Shift: Day Facility: Barnabas Health Medical Group Department: CBMC Urology Pay Range... ...experience or background in specialty office, urology office, is a plus. Candidates...Work at officeMedicalHourly payFull timeTemporary workMonday to FridayFlexible hoursShift workDay shift$18.13 - $22.02 per hour
Patient Service Representative - Pulmonology Join the application... ...companies Village Medical, Village Medical at... ...activities of the medical office team‑based care,... ...telephone, directs all calls appropriately, takes an... ...factors including but not limited to years of experience...Work at officeMedicalHourly payDaily paidPart timeLocal area$22.02 - $27.07 per hour
...or NP with clerical duties, patient flow/care, procedures, scheduling... ...EHR. · Reviews and updates medication list and accurately documents... ...for specialty equipment/ services as needed. · Interacts with... ...numerous factors including but not limited to years of...MedicalHourly payTemporary workVillageMD
New Providence, NJ1 day ago$18 per hour
...Conduent delivers mission-critical services and solutions on behalf of... ...and valued every day. Call Center Agent - Travel Benefits Pay... ...various factors including but not limited to location,... ...physical or mental disability, medical condition, use of a guide dog...MedicalMinimum wageFull timeLive inRemote workMonday to FridayShift workConduent
Florham Park, NJ2 days ago- As a Patient Coordinator, you will be the first point of contact... ...for patients visiting or calling the dental office. Your primary responsibility... ...exceptional customer service by greeting patients, scheduling... ...including personal details and medical history.Create and maintain...Work at officeMedical
- ...Provide personalized banking services to members. Develop and maintain... ...expectations to ensure proper call queue management through... ...competitive pay, target incentive, medical / dental / prescription coverage... ...skills (i.e. Microsoft Office Suite) with the ability to learn...Work at officeFull time
$18 - $19 per hour
...Job Description Remote Customer Service Representative (Healthcare Marketplace) | Call Center CSR Pay Rate: $18.00/hour... ...is mandatory. Candidates should not have pre-scheduled appointments... ...candidates on assignment, including: Medical, dental, and vision coverage...MedicalRemote jobFull timeImmediate startWork from homeMonday to FridayMMC Group LP
Newark, NJ4 days ago- ...join our Business Development Center (BDC) team to help drive sales... ...everyone with quality vehicles, service, and exceptional customer... ...Job Description: As an Call Center Representative, you will... ...team player We Offer: ~ Medical/Dental/Vision Plan ~401k...Medical
Planet Honda
Union, NJ2 days ago $17 - $21 per hour
...Title: Full-Time Patient CoordinatorSchweiger... ...and over 170+ offices in New York, New Jersey... ...provides medical, cosmetic, and surgical... ...dermatology and allergy services with over 2.5... ...all incoming phone calls, scheduling-related... ...employer and does not discriminate in...Work at officeMedicalHourly payFull timeLocal areaMonday to FridayWeekend workWeekday workSchweiger Dermatology Group
Nutley, NJ12 hours ago$17 - $21 per hour
...Full-Time Patient CoordinatorSchweiger is one... ...and over 170+ offices in New York, New Jersey... ...provides medical, cosmetic, and surgical... ...dermatology and allergy services with over 2.5... ...all incoming phone calls, scheduling-related... ...employer and does not discriminate in...Work at officeMedicalHourly payFull timeTemporary workLocal areaMonday to FridayWeekend workWeekday workmyDermRecruiter
Nutley, NJ12 hours ago$17 - $21 per hour
...Full-Time Patient CoordinatorSchweiger is one... ...and over 170+ offices in New York, New Jersey... ...provides medical, cosmetic, and surgical... ...dermatology and allergy services with over 2.5... ...all incoming phone calls, scheduling-related... ...employer and does not discriminate in...Work at officeMedicalHourly payFull timeTemporary workLocal areaMonday to FridayWeekend workWeekday workmyDermRecruiter
Warren, NJ2 days ago$17 - $21 per hour
...Part-Time Patient CoordinatorSchweiger is one... ...and over 170+ offices in New York, New Jersey... ...provides medical, cosmetic, and surgical... ...dermatology and allergy services with over 2.5... ...all incoming phone calls, scheduling-related... ...employer and does not discriminate in...Work at officeMedicalHourly payTemporary workPart timeLocal areaMonday to FridayFlexible hoursWeekend workWeekday workmyDermRecruiter
West Orange, NJ4 days ago$17.62 - $19.57 per hour
...work flow of a patient unit. The Unit... ...inbound phone calls, receive and direct... ...appropriate medical information in... ...equipment when not in routine use.... ...through customer service rounds and/or through... ...: Acts as office administrator... ...providing patient-centered,high-quality...Work at officeMedicalHourly payFull timeTemporary workWork experience placementLocal areaImmediate startFlexible hoursShift workDay shiftRWJBarnabas Health
Rahway, NJ2 days ago$17 per hour
...Location Client Service Representative... ...veterinary care to our patients. As the front line... ...and directing phone calls, scheduling... ...between our patients and medical staff. Duties will include but may not be limited to;... ...: In-person Office Education: ~ High...Work at officeMedicalHourly payFull timePart timeRemote workMonday to FridayShift workNight shiftWeekend workDay shiftAfternoon shiftCommunity Veterinary Partners
Westfield, NJ17 hours ago- ...Position: Medical Assistant / Front Desk Administrator... ...& Beyond" approach to patient service. We are interested in... ...Berkeley Heights, NJ office. The Medical Assistant... ...Answer and direct phone calls in a timely manner... ...This job description may not be inclusive of all...Work at officeMedicalFull time
Curalta Foot + Ankle
Berkeley Heights, NJ1 day ago - ...Position: Medical Assistant / Front Desk Administrator... ...& Beyond" approach to patient service. We are interested in... ...Berkeley Heights, NJ office. The Medical Assistant... ...Answer and direct phone calls in a timely manner... ...This job description may not be inclusive of all...Work at officeMedicalPart time
Curalta Foot & Ankle
Berkeley Heights, NJ2 days ago $26 - $32 per hour
...Patient Access Representative Join Our Team... ...consulting, technology, and services that help people... ...and route incoming calls using multi-line... ...patients, obtain medical records and... ...copy, scan, file, office supplies, and general... ...candidate, including but not limited to geographical...Work at officeMedicalFull timeWork experience placementVisa sponsorshipWork visaNight shift- ...Job Description Patient Access... ...requisitioning of orders and services. Participates in Insurance... ...including, but not limited to... ...experience Electronic Medical Record (EMR)... ...Patient Access, Medical Office, Health Insurance... ...Medical Center, Morristown, NJ...Work at officeMedicalHourly payFull timeTemporary workPart timeFor contractorsFor subcontractorFlexible hoursShift workWeekend workAfternoon shift
Atlantic Health
Summit, NJa month ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Call Center Patient/Service Rep in Medical Office /Do Not CALL. Be the first to apply!
Related searches
- full time remote customer service representative Springfield, NJ
- full time customer service representative work from home Springfield, NJ
- medical writing work from home Springfield, NJ
- medical equipment delivery driver Springfield, NJ
- medical legal Springfield, NJ
- pre medical Springfield, NJ
- medical office full time Springfield, NJ
- select medical Springfield, NJ
- advanced medical Springfield, NJ
- medical Springfield, NJ