PART-TIME / TEMPORARY Office Assistant - Development Services

Part-Time Limited Term Assignment

Hours per week: 29 maximum. Proposed schedule: Flexible. Proposed work days: Monday-Friday. Starting salary: Depends on qualifications.

Are you interested in working with and learning from highly-skilled engineers? Do you want to work with professionals dedicated to providing its customers with the highest level of service? Do you possess the mathematical skills to perform various calculations to provide accurate accounting of fees necessary for specific projects? Would you like the opportunity to work part-time at an Inland Empire Top Workplace? If you answered "yes" to the above questions, we would love to hear from you. Please note: This job posting will be advertised until Wednesday, July 15, 2026, or upon receiving 50 qualified applicants.

Examples of Duties

• Provide customer assistance via phone, email, and customer counter.
• Provide a variety of clerical and administrative support to the department to meet agency goals.
• Data entry, data review, document preparation, and scanning and electronic filing.
• Assist with developing documents, forms, and spreadsheets.
• Database update and review.
• Assist with special research projects as assigned.
• Tracking service request submissions.
• Receive and code invoices for payment processing.
• Assist with data for applications for new services, relocations, and similar functions.
• Assist with compliance reporting through data input.
• Strong collaboration with Operations and other departments to obtain information needed for reports.
• Assist with data compilation requests from team members and other Departments.
• Assists with administrative tasks and assignments for special projects as assigned.
• Maintain accurate and legible records for timecards, workload planning, and related documents in accordance with Western Water's policies and procedures.
• Participate in safety training programs and other related functions.

Typical Qualifications

Education: High School Diploma or GED required. Experience: Minimum one (1) year of professional office/administrative experience in the following:

• Use of modern office equipment and computer software applications including Microsoft Excel, Word, Outlook, Teams, PowerPoint, SharePoint, Adobe Acrobat, and other standard office productivity and collaboration tools such as ClickUp.
• Ability to learn and effectively use department-specific systems, databases, recordkeeping platforms, scheduling tools, and document management software.
• Utilize exceptional customer service and communication skills both verbally and in writing, with the ability to cultivate professional business partnerships, inspire team collaboration, and interact courteously and professionally with the public, consultants, contractors, and staff at all levels.
• Demonstrate strong grammar, spelling, proofreading, and business writing skills with the ability to prepare, review, and format correspondence, reports, forms, and other office documents accurately and professionally.
• Maintain a high degree of professionalism, reliability, discretion, and tact in handling sensitive information, representing the department and supporting daily office operations.
• Adherence to Western Water personnel rules, policies, and labor contract provisions.
• Use principles of effective safety practices including the use of equipment in a proper and safe manner, use of preventative personal ergonomic techniques, and maintaining safe personal and common workspaces.

Supplemental Information

The characteristics described here are representative of those an employee encounters while performing the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical: Employees are regularly required to use repetitive motion for keyboard use and writing; frequently grasp, reach overhead, hold and reach; sit for long periods of time; occasionally walk, use staircases, stand, kneel, stoop and bend; occasionally lift and carry up to 25 pounds or 60 pounds with assistance; constantly use overall vision; and frequently hear and talk, in person and on the phone.

Mental: Employees should possess the ability to speak, read, and write English, in addition to exercising math and computer aptitude as required. Employees work under pressure with frequent interruptions while communicating and interacting with a variety of District personnel, the public, and others encountered in the course of work. The ability to explain, interpret, and apply related rules, regulations, policies, and procedures; and work on multiple concurrent assignments, often within tight timeframes using good business judgment is necessary.

Environmental: Employees primarily work in a temperature controlled office environment subject to typical office noise and settings. Incumbents are expected to use principles of effective safety practices including the use of equipment in a proper and safe manner, use of preventative personal ergonomic techniques, and maintaining safe personal and common workspaces.

Western Water is a tobacco free campus prohibiting smoking and the use of smokeless tobacco products, e-cigarettes, and unregulated nicotine products in any Western Water vehicle and building, which includes any building owned and occupied, or leased and occupied, by the District, including, Headquarters, the Operations Center, and any remote facilities owned, leased and/or operated by the District.