New Customer Service Advisor - Nights (Fully Remote)
Capital on Tap
New York, NY
- Remote job
Provide friendly, professional support via phone, email, and live chat. Take ownership of each case and resolve issues efficiently. Identify ways to improve customer experience and support vulnerable customers. What We're Looking For: Strong customer service experience in a contact centre environment. Excellent communication skills, sound judgement, and empathy. Ability to handle high volume while maintaining accuracy and quality. We value ownership, speed, feedback, and being a buddy. Enjoy private healthcare, 28 days holiday, pension match, and more. Capital on Tap Capital on Tap offers small businesses credit cards, spend management, savings, and financial tools. We're a profitable fintech with 1,000+ employees, 200,000+ customers, and a culture of ownership and speed. #J-18808-Ljbffr Capital on Tap
Vacancy posted 2 days ago
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