Bilingual Front Desk Assistant - East Lake Mead Blvd Clinic

Job Description

Job Description

Benefits:

• Health insurance
• Vision insurance

About the Role:
Velazquez Pain Relief Center is seeking a Medical Front Office Assistant to join our team in Las Vegas, NV. As a Medical Front Office Assistant, you will play a crucial role in ensuring the smooth operation of our medical office. This is an exciting opportunity to be part of a leading pain relief center and contribute to improving the lives of our patients.

Location: We have two openings. One at each of these locations.
1815 East Lake Mead Blvd, Ste 300 North Las Vegas, NV 89074

Responsibilities:

• Greet and check-in patients, ensuring accurate and complete registration
• Schedule appointments and manage the appointment calendar
• Answer phone calls, address inquiries, and provide excellent customer service
• Verify demographics for acccuracy
• Maintain patient records and ensure confidentiality
• Assist with administrative tasks such as filing, faxing, and scanning
• Collaborate with medical staff to ensure efficient patient flow
• Adhere to HIPAA regulations and maintain a clean and organized front office

Requirements:

• Excellent communication and interpersonal skills
• Strong attention to detail and organizational abilities
• Ability to multitask and work in a fast-paced environment
• Customer-oriented mindset and ability to handle patient inquiries with empathy
• Must be reliable and able to work in the clinic on Monday thru Friday 8am to 5pm
• MUST BE BILINGUAL - ENGLISH/SPANISH

About Us:
Velazquez Pain Relief Center has been providing exceptional pain relief services to the Las Vegas community for over 10 years. Our dedicated team of medical professionals is committed to delivering personalized care and improving the quality of life for our patients. We pride ourselves on our positive work environment and the opportunity to make a meaningful impact on the lives of others.