IT Service Desk Support

System Soft

Job Summary for Service Desk Support:

We are seeking a Service Desk Support Analyst to provide first-level technical support to end users. This role involves troubleshooting hardware, software, and network issues while ensuring a high level of customer satisfaction and timely resolution of incidents.

Job Qualifications and Responsibilities for Service Desk Support:

Experience in Service Desk / IT Support / Help Desk roles

Strong knowledge of:

Windows OS (Windows 10/11)
Microsoft Office 365
Basic networking (VPN, DNS, IP concepts)

Experience with ticketing systems (ServiceNow, JIRA, Remedy, etc.)

Familiarity with Active Directory and user management

Basic understanding of hardware troubleshooting

Apply

Vacancy posted 2 days ago

Similar jobs that could be interesting for youBased on the IT Service Desk Support in United States vacancy

Remote IT Service Desk Technician | First-Line Support
$20 - $24 per hour
A leading IT services provider is seeking a remote Service Desk Technician for a long-term contract. This role involves providing technical assistance and support for employees, ensuring the resolution of time-sensitive IT incidents. Responsibilities include managing support...
Suggested
Hourly pay
Long term contract
Remote work
Shift work
Pomeroy
United States
3 days ago
Tier 2 It Support Engineer
$75k - $85k
...Portola Systems is seeking a skilled and motivated Tier 2 IT Support Engineer to join our growing team. This role is primarily focused on supporting our Tier 1 Service Desk team, managing escalations, and resolving issues within systems and networking environments. The...
Suggested
Portola Systems Inc.
Santa Rosa, CA
2 days ago
IT Desktop Support Technician
$19 - $24 per hour
...an organization that could advance your IT career from a small amount of experience... ...It is also suitable for any level of IT support individual.* One of TEKsystems' clients is... ...update, and document requests using the IT service desk system. Install and configure new IT equipment...
Suggested
Contract work
Internship
Local area
Day shift
Jobs via Dice
Whitehall, MI
17 hours ago
IT Support Analysts - District 11 - Allegheny County
$47.84k
...Candidate will be a member of the district 11 IT Support Team located in Bridgeville. This team... ...and installation and troubleshooting services throughout District 11. Candidate must... ...Directory, Security, and the IT Service Desk. Required Skills and Experience:...
Suggested
Full time
For contractors
Work at office
Local area
Immediate start
Remote work
S R INTERNATIONAL INC
Harrisburg, PA
4 days ago
IT Desktop Support Technician
$20 - $22 per hour
...organization that could prosper your IT career from a small amount of... ...for any level of an IT support individual. One of TEKsystems... ...fixes with the aim of restoring service to the customer as soon as possible... ...requests using the IT service desk system To install and...
Suggested
Permanent employment
Contract work
Temporary work
Internship
Immediate start
Day shift
TEKsystems
Ann Arbor, MI
1 day ago
IT Systems & Network Support Specialist
...The VA Cannabis Control Authority is seeking an Information Technology Specialist to support the IT Service Desk, troubleshoot hardware, software, and network issues, and manage assets and documentation. The role includes configuring routers and switches, monitoring performance...
VA Cannabis Control Authority
Virginia, MN
5 days ago
IT Service Desk Technician - Tier 2 Support & ServiceNow
Howard University is seeking a Service Desk Support Technician to provide Tier 2 support to the ETS Service Desk using ServiceNow. You will be the first line of IT support for faculty, staff, and students and work with hardware, software, and vendors to deliver effective...
Howard University
Washington DC
1 day ago
IT Technical Support I
$65k - $70k
...Experience Weaver is a full-service national accounting, advisory... ...people. It’s why we commit to supporting our people not just in their professional... ...an individual to fill the IT Technical Support I role in... ...is an entry-level IT Service Desk position for assisting firm...
Full time
Work at office
Remote work
Monday to Friday
Flexible hours
Rotating shift
Weekend work
Afternoon shift
Weaver
Manhattan Beach, CA
2 days ago
Senior IT Service Desk Technician - Tier-1 Support
A staffing agency is seeking an IT Support Service Desk Technician in Des Moines, Iowa, to provide tier-1 support for both corporate and community-level users. The ideal candidate will have 3-5 years of IT support experience, with skills in hardware/software troubleshooting...
Contract work
Insight Global
Des Moines, IA
4 days ago
Technical Support Specialist - (IT Support Specialist)
...Job Title: Tech Support Specialist Position Type: Full-Time, Remote Working Hours... ...platforms like Zendesk, Freshdesk, Jira Service Desk, or ServiceNow. Diagnose and resolve Level... ...): ~1–2 years technical support, IT helpdesk, or customer-facing troubleshooting...
Full time
Remote work
Shift work
Weekend work
Pavago
New York, NY
4 days ago
IT Desktop Support Technician
$35k - $40k
...Gruve Gruve is an innovative software services startup dedicated to transforming enterprises... ...seeking a skilled and customer-focused IT Desktop Support Technician to join our team in support... ...like ServiceNow or Jira Service Desk Excellent interpersonal and communication...
Part time
Gruve
Pleasanton, CA
5 days ago
IT Help Desk Technician - Secure Govt Support
Chenega MIOS is seeking a Help Desk Technician in the Fort Belvoir, VA area to deliver IT support for government networks including NIPR, SIPR, and JWICS. The role... ...account management, VTC support, and maintaining the service desk ticketing system. Ideal candidates have a...
Chenega Corporation
Alexandria, VA
2 days ago
IT Support Specialist
...Broadway. Position Summary: Associate must provide top quality IT Support to all employees throughout the FirstBank organization. This... ..., email and/or Teams, resolve the problem, document in the Service Desk Tool, and ensure follow-through if the incident is passed to...
Work at office
Remote work
FirstBank
Nashville, TN
2 days ago
IT Support Technician
$62.4k - $81.12k
...provide exceptional care to others. As an IT Support Technician joining our team, you’re... ...contact for hardware, software, and network service requests. This role manages incidents from... ...in coordination with enterprise service desk resources as applicable. An IT Support...
Full time
Temporary work
Part time
Work at office
Remote work
Monday to Friday
Lifepoint Health
Price, UT
1 day ago
Senior IT Service Desk Technician II - Remote Support
Dominium is seeking a Service Desk Technician II to provide advanced technical support for enterprise applications and endpoint devices, supporting both onsite and remote... ..., documentation, security compliance, and collaboration with IT teams. #J-18808-Ljbffr Dominium
Remote job
Dominium
Minneapolis, MN
5 days ago
IT Service Desk Technician: End-User Support
Silfex, Inc., a Lam Research Company, is seeking a Service Desk Technician to provide day-to-day IT support for office and manufacturing environments. You will configure, install, and upgrade computers, manage the ticketing system, and keep an inventory of hardware and...
Work at office
Silfex, Inc. - A Division of Lam Research Corporation
Eaton, OH
4 days ago
IT Support Specialist (Warehouse Technology)
IT Support Specialist (Warehouse Technology)Job Number: 26-01296Use your skills where innovative technology solutions begin. ECLARO is... ....This is an excellent opportunity for a strong Deskside or Service Desk professional looking to expand their skills into networking and...
Work at office
Eclaro International
Harrisburg, PA
4 days ago
Onsite IT Desktop Support Technician - Grow Your Career
...candidates for an onsite Desktop Support role in Cleveland, OH. This... ...support. The team values reliable service and fast issue resolution. Ideal candidates will have IT support experience, a willingness... ...requests clearly in the service desk system. #J-18808-Ljbffr TEKsystems
Contract work
TEKsystems
Cleveland, OH
1 day ago
IT Desktop Support Technician
$14 - $18 per hour
...organization that could prosper your IT career from a small amount of... ...for any level of an IT support individual* One of TEKsystems... ...fixes with the aim of restoring service to the customer as soon as possible... ...requests using the IT service desk system To install and...
Permanent employment
Contract work
Temporary work
Internship
Local area
Immediate start
TEKsystems
Cleveland, OH
2 days ago
IT Desktop Support Technician
$22 per hour
...organization that could prosper your IT career from a small amount of... ...for any level of an IT support individual. One of TEKsystems... ...fixes with the aim of restoring service to the customer as soon as possible... ...requests using the IT service desk system To install and...
Permanent employment
Contract work
Temporary work
Internship
Local area
Immediate start
Day shift
TEKsystems
Petoskey, MI
3 days ago
IT Support Desk Technician
$24 - $25 per hour
...THE ROLE We are seeking a detail-oriented and technically skilled Warehouse Service Desk Technician to provide first-line support for IT hardware and software systems used in warehouse operations. The ideal candidate will be responsible for troubleshooting and maintaining...
Hourly pay
Full time
Temporary work
Flexible hours
AllSaints Retail
Brooklyn, NY
3 days ago
Senior IT Customer Support Analyst, Desktop Support
Title:Senior IT Customer Support Analyst, Desktop SupportKBR is seeking a Senior Desktop Support Team... ..., endpoint, and end-user support services while helping ensure the timely resolution... ...support junior technicians and service desk personnel.Identify recurring issues, process...
Full time
Contract work
Temporary work
Work at office
Local area
Remote work
Relocation
Relocation package
Flexible hours
KBR
Columbia, MD
1 day ago
IT Support Technician
...US 24 days ago Requisition ID: 1101 POSITION SUMMARY We are seeking a skilled and motivated IT Service Desk Technician to join our on-site Information Technology team supporting warehouse and distribution center operations. This role is the primary point of contact for...
Full time
Afternoon shift
ORS Nasco
Brooklyn, NY
4 days ago
IT Support Analyst
...IT Support Analyst (Manchester or Preston), job ref: 2IT July 24, 2026 IT Support Analyst (Manchester... ...documenting and resolving incidents and service request tickets in a timely manner... ...Preferably with exposure to an ITIL based Service Desk. Experience working within a legal...
Permanent employment
Full time
Work at office
Remote work
Birchall Blackburn Law
Wisconsin
4 days ago
IT Support Analyst I
...Responsibilities Receives requests for support via direct end-user contact or demand management/service desk system Troubleshoots, diagnoses and resolves more complex... ...new user workstations or accounts May assist with IT asset tracking Manages basic issues and problems,...
Jobtailor
Metairie, LA
5 days ago
IT Support Specialist
...BÜCHI Labortechnik GmbH sucht einen ICT Support Specialist, der Teil des Globalen IT Service Desk Teams wird und an unserem Hauptsitz in Flawil arbeitet. Diese Rolle umfasst die Bearbeitung von IT-Incidents, die Unterstützung bei komplexen Hardware- und Software-Anforderungen...
BÜCHI Labortechnik GmbH
Indiana, PA
4 days ago
IT Support Specialist
...IT Support Specialist We are seeking a skilled IT Support Specialist to manage day-to-day... ...password management Aircall for VoIP services Gong.io for sales call recording... ...alternatives 6. IT Operations & Service Desk Manage and resolve support tickets...
Full time
Work at office
Remote work
Saviance
United States
3 days ago
IT Support Specialist
...Perry Homes is seeking an experienced IT Support professional to assist local and field users with desktops, laptops, mobile devices... ...resolution. The role requires 5+ years in IT support, strong service desk practices, and familiarity with Azure AD and Endpoint Manager...
Local area
Perry Homes
Tampa, FL
4 days ago
It Support Specialist
$55k - $85k
...Bring your service-oriented attitude, desire to solve problems with... ...maintain our clients' networks, supported by a team with over 70 years of combined experience in the IT Services industry. After... ...Take direction from the Service Desk Coordinator and manage ticket...
Flexible hours
Valleyexpetec
Visalia, CA
1 day ago
Senior IT Support Engineer
...Ervaren IT Support Engineer Als ervaren IT Support Engineer ben je het aanspreekpunt voor complexe en basis IT-gerelateerde vragen... ...lokale verzoeken registreren, analyseren en prioriteren, IT-service desk collega's helpen bij het oplossen van deze verzoeken binnen een...
Contract work
Remote work
Renson
United States
3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to IT Service Desk Support. Be the first to apply!