Patient Coordinator

Job Description

Job Description

New Patient Coordinator

Suburban Endocrinology and Diabetes Center is seeking a compassionate, organized, detail-oriented patient coordinator to join our growing team. Important About This Position

This is not solely a Patient Coordinator position. The individual hired for this role will be expected to perform some Medical Assistant duties, in addition to serving as a New Patient Coordinator. The ideal candidate should be comfortable balancing direct patient care, clinical and administrative responsibilities, patient communication, and new-patient coordination. Position Summary / Responsibilities

Responsibilities will include: New Patient Coordinator, including: Coordinate and prepare new patients for their initial consultation. Verify insurance eligibility and coverage. Review the patient's diagnosis, reason for referral, and scheduling needs. Ensure the patient is appropriately scheduled with our practice. Obtain all pertinent medical records, laboratory results, imaging reports, referral documentation, and other records needed for the consultation. Contact patients, referring physicians, hospitals, and other medical offices when additional information or records are needed. Review new-patient information before the appointment to help ensure required documentation is available for the provider. Follow up on missing records, referrals, insurance information, or other requirements before the patient's consultation. Qualifications

Previous experience working in a physician's office or clinical setting preferred. Previous endocrinology, diabetes, primary care, or specialty-practice experience is a plus. EPIC Electronic Medical Record experience preferred. Experience with insurance verification, prior authorizations, referrals, and medical records strongly preferred. Knowledge of medical terminology. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Excellent attention to detail. Professional, dependable, compassionate, and team-oriented. Benefits Competitive pay based on experience Paid Time Off (PTO) Health, Dental, and Vision Insurance 401(k) with employer match, if applicable Paid Holidays Opportunities for training and professional growth Supportive and collaborative work environment If you are an experienced patient coordinator that loves coordinating the details necessary to prepare patients for their appointments, we encourage you to apply.