Store Manager

Company Description Splendid began 20 years ago as a premium tee brand and has since expanded into multiple apparel categories, all featuring the soft, luxurious fabrics that define the brand. Known for its uncomplicated, timeless aesthetic, Splendid offers clothing that is effortless, comfortable, and designed to help individuals feel their best. The brand operates retail locations across the United States and is also available in high-end department and specialty stores. Splendid’s corporate office is in Los Angeles, CA, with showrooms in downtown Los Angeles and New York, and provides career opportunities in both corporate and retail environments. Splendid is a division of Delta Galil Industries, offering team members the stability and resources of a global organization. Role Description The Store Manager role at Splendid in Scottsdale, AZ is a full‑time, on‑site position responsible for leading store operations and delivering an exceptional customer experience. The Store Manager oversees daily store activities, including staffing, scheduling, visual merchandising, inventory management, and adherence to company standards and policies. This role leads, trains, and motivates the store team, setting performance expectations, coaching in real time, and fostering a positive, inclusive work environment. The Store Manager monitors sales metrics, implements initiatives to drive revenue, and ensures that service levels consistently meet or exceed brand expectations. The position also manages store‑level loss prevention and safety practices, resolves customer concerns, and partners with corporate and district leadership on reporting and strategic priorities. Qualifications Strong customer‑facing skills, including Customer Service and Customer Satisfaction, with a focus on creating a welcoming, supportive in‑store experience. Effective interpersonal and Communication skills to lead teams, provide clear direction, and build positive relationships with customers and colleagues. Demonstrated Store Management experience in retail, including overseeing daily operations, team leadership, scheduling, and performance management. Knowledge of Retail Loss Prevention practices, including monitoring for shrink, enforcing policies, and promoting a culture of safety and compliance. Proven ability to meet sales targets, analyze store performance, and execute merchandising and promotional strategies. Ability to work a flexible schedule, including evenings, weekends, and holidays, based on business needs. Experience in fashion or apparel retail and prior supervisory responsibility are strongly preferred. High school diploma or equivalent required; additional education in business, retail management, or a related field is a plus. #J-18808-Ljbffr Splendid