Sr. Software Engineer

Senior Software EngineerSHI is seeking a highly motivated Senior Software Engineer to join our Customer Experience Development Team. In this role, you will help develop a digital platform that integrates eCommerce capabilities with robust tools for managing IT assets, cloud environments, and SHI services. Our ideal candidate is someone who loves to ship product, raise the bar for those around them, and own outcomes end-to-end. As a Senior Software Engineer, you will collaborate closely with product managers, software architects, and fellow engineers to deliver impactful solutions using a modern stack centered on C#, ASP.NET Core, and React. Senior Software Engineers at SHI are expected to take extreme ownership of their work and promote the success of their team. You will be hands-on in technical delivery, mentor and support teammates, enforce best practices, influence architectural decisions, and help set a high bar for software quality and team culture.Role DescriptionLeverage AI-powered development tools — including agentic coding assistants, code-generation models, and automated review tooling — to increase velocity, reduce toil, and maintain high engineering standards.Design, implement, and maintain reliable, scalable software solutions, primarily using C#, ASP.NET Core, React, and SQL databases.Own software development life cycle from ideation to deployment. Drive projects from initial design through testing and launch while focusing on clean code, scalability, and performance.Collaborate with cross-functional teams to solve complex challenges and deliver high-quality features to customers.Guide and mentor other developers, providing technical leadership and code reviews that focus on SOLID principles and domain driven design.Evangelize and enforce software engineering best practices, including automated testing, code quality, and effective documentation.Participate actively in Agile ceremonies, contributing to continuous improvement of team processes and efficient delivery of work.Stay current with emerging technologies, identifying opportunities to improve our platform.Contribute to the architecture and design of distributed, cloud-native systems.Behaviors and CompetenciesCommunication: Can effectively communicate complex ideas and information to diverse audiences and can facilitate effective communication between others.Listening: Can actively engage in listening by asking clarifying questions and providing feedback that shows a deep understanding of the conversation.Presenting: Can design and deliver engaging presentations, adapting the content and style to suit the audience, context, and medium.Adaptability: Can proactively adapt to challenging situations, anticipate changes, and make modifications to meet the demands of changing circumstances.Problem-Solving: Can proactively identify potential problems, initiate preventive measures, and propose and contribute to innovative solutions.Initiative: Can proactively seek out challenges, initiate projects, and contribute to innovative ideas.Prioritization: Can proactively identify high-impact tasks, initiate action plans, and contribute to process improvements.Time Management: Can consistently use time effectively, balance multiple tasks, and meet deadlines.Technical Expertise: Can apply technical knowledge and skills effectively in complex situations and can guide others in the application of technical knowledge and skills.Teamwork: Can lead a team effectively, facilitating cooperation, sharing information, and ensuring that all team members are able to contribute to their full potential.Skill Level RequirementsThe ability to understand and utilize cloud computing technologies, including virtualization, IaaS, PaaS, and SaaS delivery models, to implement and manage scalable cloud solutions. - IntermediateThe ability to write, debug, and maintain code in various scripting and programming languages to automate tasks and develop software solutions. - IntermediateThe ability to define, design, build, and maintain robust systems and solutions by leveraging systems and infrastructure effectively. - IntermediateThe ability to systematically identify, document, and manage the technical needs and specifications of a project by engaging with stakeholders and analyzing business objectives to ensure successful project outcomes. - IntermediateProficiency in implementing and managing DevOps practices, including continuous integration, continuous delivery, infrastructure as code, and monitoring to enhance the collaboration between development and operations teams - IntermediateProficiency in using SQL for database management, including tasks such as querying, updating, and managing relational databases to efficiently handle data retrieval and manipulation - IntermediateProficiency in utilizing Platforms as a Service (PaaS) for deploying, managing, and scaling applications, including tasks such as application hosting, database integration, and development tool support; Microsoft Azure or Amazon Web Services highly preferred - IntermediateProficiency in using Object-Relational Mapping (ORM) frameworks for database interaction, including tasks such as mapping objects to database tables, managing database schemas, and performing CRUD operations efficiently - IntermediateProficiency in using Test-Driven Development (TDD) methodologies, including tasks such as writing automated test cases before code implementation, ensuring code quality, and facilitating continuous integration and deployment - IntermediateOther RequirementsBachelor's degree in Computer Science, Software Engineering, or a related field, or relevant work experience required5+ years of professional experience building modern web applications with C# and ASP.NET Core3-5 years of software development experienceDemonstrated experience using AI coding assistants (e.g., GitHub Copilot, Claude CLI, or similar) as part of a daily engineering workflow; passion for AI-native development practicesProficiency in applying AI-assisted software engineering practices, including the use of agentic coding tools (e.g., GitHub Copilot, Claude), prompt engineering for code generation, and integrating LLM-powered workflows into the software development life cycleExperience with React or other modern JavaScript frameworks.Strong grasp of object-oriented programming, design patterns, and software architecture.Proven experience mentoring other engineers and driving cross-team technical initiatives.Experience with relational database design (SQL Server, Postgres).Comfortable working in an agile, CI/CD, Git-centric environment.Advanced AWS or Azure Certification preferredAbility to travel 10%The estimated annual pay range for this position is $130,000 - $180,000 which includes a base salary. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.Equal Employment Opportunity – M/F/Disability/Protected Veteran Status