Senior Human Resources Generalist

Overview

OUR MISSION

The Family Place empowers survivors of family violence by providing safe housing, counseling, and skills that create independence while building community engagement and advocating for social change to stop family violence. Position Summary In this position as Senior HR Generalist, you will serve as a key partner in delivering a high-quality, employee-centered HR experience across The Family Place, supporting leaders and employees in navigating complex HR matters while driving effective, compliant, and efficient HR operations. You'll wear multiple hats as a well-rounded HR professional working across all areas of Human Resources, from employee relations and performance management to payroll and benefits administration, HRIS management, leave administration, and compliance, while building trust through collaboration, sound judgment, and resourceful problem-solving. Serve as a primary point of contact for employee relations, conduct workplace investigations, support conflict resolution, and partner with the Head of HR and Compliance team to maintain organizational policies and ensure compliance with employment laws. Manage HRIS administration and optimization in Paycom, develop HR metrics and dashboards that inform data-driven decision-making, support recruiting and onboarding initiatives, and identify opportunities to improve HR processes and employee experience across the organization. This role offers the opportunity to grow into an HR Manager role over time and is well-suited for someone motivated to develop into a future HR leader. Key Responsibilities Employee Relations & Workplace Management Serve as a primary point of contact for employee relations matters. Conduct workplace investigations and support performance management and conflict resolution. Manage leave of absence processes, including FMLA, ADA, and other applicable leaves. Support workers' compensation and respond to unemployment claims, including hearings as needed. Payroll, Benefits & HR Administration Oversee payroll, benefits, and leave administration processes in partnership with the Payroll & Benefits Coordinator. Guide day-to-day HR operations without direct supervisory responsibility. HRIS & Data Management Oversee HRIS (Paycom) administration, configuration, and optimization, ensuring data accuracy and integrity. Develop and maintain HR metrics, dashboards, and reports to support data-driven decision-making. Policy, Compliance & Strategic HR Partner with the Head of HR and the Compliance department to maintain the employee handbook and HR policies. Develop and maintain HR policies, procedures, and SOPs to ensure consistency, compliance, and operational effectiveness. Ensure compliance with employment laws and organizational policies. Identify opportunities to improve HR processes, systems, and overall employee experience. Recruiting, Onboarding & Development Partner with Talent Acquisition on recruiting efforts and support onboarding initiatives. Collaborate with the HR team on training and employee development initiatives. Other Duties Performs other job-related duties as assigned #J-18808-Ljbffr The Family Place