Front Office Manager
Courtyard by Marriott Philadelphia Coatesville Exton
Job Description
Job Description
Job Description:
We are seeking a dynamic and experienced Front Office Manager to join our team. The ideal candidate will possess excellent organizational skills, strong leadership qualities, and a passion for providing top-notch customer service. As the Front Office Manager, you will be responsible for overseeing the daily operations of the front office, ensuring that all guests experience a warm and efficient welcome, and maintaining a high level of service excellence.
Key Responsibilities:
- Manage the front office operations, including the reception area, concierge services, and guest relations.
- Lead and mentor the front desk team, fostering a positive and productive work environment.
- Oversee guest check-in and check-out procedures, ensuring a seamless process and addressing any guest inquiries or concerns.
- Coordinate with other departments to ensure smooth communication and efficient operations.
- Implement and maintain front office policies, procedures, and service standards.
- Monitor and manage room inventory, ensuring optimal occupancy rates.
- Handle guest feedback and complaints professionally, striving for immediate and satisfactory resolutions.
- Train new staff in company policies and guest service techniques.
- Prepare and manage the front office budget, closely monitoring expenses and revenues.
- Stay informed about industry trends and implement best practices to enhance guest satisfaction.
- Promote Marriott Bonvoy membership and brand programs.
Qualifications:- Proven experience as a Front Office Manager or similar role in the hospitality industry.
- Strong leadership skills with the ability to motivate and manage a team.
- Excellent communication and interpersonal abilities.
- Proficiency in front office software systems.
- Strong organizational and multitasking skills.
- Ability to remain calm and composed under pressure.
- Commitment to delivering exceptional guest service.
We offer a competitive salary, benefits package, and opportunities for professional growth. If you are passionate about hospitality and have a keen eye for detail, we would love to hear from you. Join our team and help us create memorable experiences for our guests!
$18 - $20 per hour
...place to work. You'll join a team with a strong work ethic, with management and co-workers who want to make a positive impact in our... ...preferred A minimum of two years supervisory experience in "front of the house operations" within restaurant, hotel, club or similar...SuggestedDaily paidFull timeTemporary workAll shiftsWeekend work- ...real estate investment and hospitality management company with over $15 billion of assets... ...seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner... ...Pike, Exton, PA 19341 Overview The Front Office Supervisor is responsible for providing...SuggestedHourly payWorldwideFlexible hoursShift work
Highgate
Exton, PA1 day ago - Highgate Hotels, LP is seeking a Front Office Supervisor at the Residence Inn Exton to provide courteous and efficient service to guests. This role requires effective communication, multitasking abilities, and a commitment to maintaining high customer service standards...Suggested
- Heartland Dental LLC seeks a full-time Dental Receptionist in Exton, Pennsylvania. You will be responsible for greeting patients, managing front-office tasks, and handling insurance claims. This role offers competitive benefits, including health insurance and PTO. Join a...SuggestedFull time
$18 - $22 per hour
...Job Description Job Description Patient Care Technician & Front Desk Coordinator Bonds Eye Care is a modern optometry practice in Downingtown, PA focused on providing exceptional patient care in a welcoming and supportive environment. We are looking for...SuggestedHourly payFull timePart timeWeekend workAfternoon shift$100k
...and monthly bonuses; Our top performers make well over a 6-figure income. To ensure your success, you will have a dedicated sales manager & support team, continued results-driven training, WHAT THE COMPENSATION PACKAGE OFFERS: UNCAPPED EARNING POTENTIAL AGGRESSIVE...Local areaSlice Merchant Services
Coatesville, PA1 day ago$8 - $11 per hour
A family-friendly coding franchise is seeking a Front Office Associate in Chester County. You will be the first point of contact for customers, managing their experiences. Responsibilities include greeting visitors, answering calls, and coordinating with staff. Ideal candidates...Hourly payFlexible hoursAfternoon shift- C&J Automotive in Parkesburg is looking for an experienced Assistant Service Manager to join our team! In this role, you'll be the main point of contact for clients, ensuring a positive experience throughout their automotive service. Ideal candidates will possess automotive...
$17.5 - $30.2 per hour
...these areas. You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and... ...positive and constructive manner. Proficient with email, Microsoft Office, and operations-related applications. Qualifications 12+ months...Hourly payFull timePart timeSeasonal workWork at officeFlexible hoursNight shiftWhole Foods Market
Exton, PA3 days ago- ...Purpose The Customer Relationship Executive is responsible for managing the customer experience for Multi-Million dollar accounts to... ...grammar. Proven proficiency with emphasis on Microsoft Office Outlook, Excel and PowerPoint. SPECIALIZED KNOWLEDGE AND SKILLS...Contract workWork at office
IDEMIA
Exton, PA1 day ago - ...Champions, located in Downingtown, PA, seeks an individual for a role focused on educating customers about vehicle repair processes and managing repair tasks. Responsibilities include overseeing the quality of repairs, communicating effectively with clients, and knowledge of...
$17.5 - $30.2 per hour
...these areas. You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and... ...positive and constructive manner. Proficient with email, Microsoft Office, and operations-related applications. Qualifications 12+ months...Hourly payFull timePart timeSeasonal workWork at officeFlexible hoursNight shiftWhole Foods Market
Exton, PA2 days ago- Purpose The Customer Relationship Executive is responsible for managing the customer experience for multi‑million dollar accounts to coordinate... ...and grammar. Proven proficiency with emphasis on Microsoft Office Outlook, Excel and PowerPoint. SPECIALIZED KNOWLEDGE AND...Work at office
- ...Accounts by selling specific iPipeline's products. The position calls for a consultative solution salesperson who can establish and manage executive relationships, land and expand within new accounts, understand our solution offerings value proposition and be able to...Flexible hours
iPipeline
Exton, PA4 days ago $120k - $140k
...lives. Join us on our journey of growth! As a Psychiatry Account Manager, you lead the promotion of our psychiatry portfolio, executing... ...customer needs and organizational goals, incorporating “total office” account management. Local Market & Therapeutic Area...Work at officeLocal areaFlexible hoursLundbeck
Atglen, PA3 days ago$16 per hour
...Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you'll be responsible for... ...a high level of professionalism. + Maintain a neat and orderly front end area, troubleshooting issues with registers and transactions...Hourly payPart timeFlexible hoursNight shiftEarly shiftBurlington Stores
Exton, PA4 days ago$15k - $150k
..., critical infrastructure, and government clients through nine offices across the U.S. Our solutions include: Electronic Security... ..., develop proposals, negotiate pricing, and close deals Manage pipeline, forecasting, and CRM activity Build long-term...Base plus commissionFor contractorsPSX
Kennett Square, PA5 days ago- ...The Hiller Companies, LLC has an immediate opening for Account Manager . If you are a dedicated professional with a passion for fire... ...extends its reach globally as well as in domestic markets with offices across the United States. With over 100 years in the industry,...Contract workTemporary workImmediate startNight shift
The Hiller Companies
Kennett Square, PA4 days ago - ...Account Manager We are seeking talented and energetic individuals to join our growing team! Greatness takes continuous evolution. That's why we're bringing together relentless problem solvers, proven processes, and audacious thinkers. We are driving to become one unrivaled...Temporary workCasual workShift work
CONVERGIX Automation Solutions
Exton, PA2 days ago - ...Industry-specific certifications or knowledge related to [company’s industry or product focus]. Familiarity with territory management strategies and field sales techniques. Experience in presenting and demonstrating products or services in a compelling manner....Weekly payLocal areaFlexible hours
Palmetto Technoloy Group
Kennett Square, PA5 days ago - Whole Foods Market is seeking a Supervisor to support Customer Service & E-Commerce programs at the assigned store. You will help lead the checkout experience, online order accuracy, and grocery pickup/delivery operations, while mentoring Team Members and ensuring safety...
- A growing retail company is seeking a part-time Customer Service Lead to join their team in Exton, Pennsylvania. In this role, you'll be responsible for leading day-to-day customer service initiatives and ensuring a customer-first focus. Ideal candidates will possess strong...Part timeFlexible hours
- Responsibilities: Review assigned areas from the period-end financial close process, including recording and reviewing journal entries, reviewing expense accruals, and performing financial analysis. Prepare and review balance sheet reconciliations within the established...
Beacon Hill
Exton, PA1 day ago $125k - $150k
Fast growing company in Chester County, PA is seeking an Accounting Manager to join their team. This is a newly created role, reporting to the Controller, who is fantastic. This will be a very visible role with a lot of reporting to executives. Base Pay Range $125,000....Full time- A company in food service is seeking a Retail / Client Route Manager to oversee service routes and lead a team of 8-10 route drivers in Exton, Pennsylvania. The ideal candidate will have 2-4+ years of experience in route management, strong leadership, and customer relationship...Full time
- We are seeking a hands-on, motivated Manager of Financial Reporting & Technical Accounting to join a growing corporate finance team in... ...work directly with the CFO in a small, sophisticated corporate office, gain exposure to SEC reporting, and potentially grow into a Controller...Work at office
- Andritz AG is seeking a Customer Relationship Manager located in Exton, Pennsylvania. The ideal candidate will develop and maintain relationships with customers, identifying replacement parts sales opportunities and managing order execution. This role involves collaborating...
- Automated Financial Systems, LLC is seeking a Senior Analyst, Market & Customer Intelligence to lead external intelligence, translating signals from surveys, interviews, and industry trends into decisions that improve product and commercial strategy. You will work with ...
$50k - $60k
...people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure... ...a fast-paced environment ~ Working knowledge of the Microsoft Office Suite Because of the possibility for fraudulent job postings...Hourly payWork at officeWork visaMonday to FridayPC Connection Inc
Exton, PA2 days ago- ...it starts with hiring the best and brightest talent in the industry! The Account Executive will work cooperatively with the Sales Manager/Executive Vice President, customers and other company personnel to generate and/or follow up on sales leads in the building...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Front Office Manager. Be the first to apply!
