Senior Product Manager

Senior Product ManagerIn-Office / Hybrid Full-TimeLocation: Camas, WA / Hybrid Department: Product Reports To: Founder & CEO / Executive Leadership Employment Type: Full-Time Compensation: Competitive salary based on experience Benefits: Healthcare benefits and a company-sponsored 401(k) retirement planAbout SynkwiseSynkwise is a rapidly growing healthcare SaaS company dedicated to improving how residential long-term care providers operate and deliver care. Our platform helps adult family homes, assisted living communities, memory care providers, and other residential care organizations simplify daily operations, strengthen compliance, reduce administrative burden, and improve care quality.We are building a mission-driven company grounded in integrity, innovation, accountability, thoughtful product design, and exceptional customer experience.As Synkwise continues to grow nationally and expand our platform's capabilities, we are looking for an experienced product leader to help us accelerate our offering.About the OpportunitySynkwise is hiring a full-time Senior Product Manager to help shape and guide the continued evolution of our platform. This is a highly cross-functional and hands-on role for someone who can move comfortably between product strategy, customer needs, UI/UX, business requirements, technical specs, and engineering execution.We are looking for a strong product thinker and operator who can understand a real-world problem, translate the solution into clear requirements, and work closely with design and engineering to carry it through release.The right candidate will understand that great product management starts with understanding the user, use case, and underlying problem, not simply implementing feature requests.What You'll DoLead product initiatives from early discovery through design, development, testing, and releaseKeep Jira fully functioning and moving…enough saidTurn complex customer and business problems into clear epics, workflows, and actionable requirementsUnderstand who we're building for and keep their real-world needs at the center of product decisionsPartner closely with design and engineering to create intuitive, consistent, and scalable product experiencesSpot unclear requirements, unnecessary complexity, and potential usability issues before they reach developmentBring structure and momentum to backlog refinement, sprint planning, product reviews, and retrospectivesGather insights from customers and teams across Customer Success, Sales, Clinical, Compliance, and EngineeringEvaluate opportunities based on customer impact, feasibility, and long-term strategic valueCreate practical SOPs and product documentation that people can actually understand and useWrite clear, customer-friendly release notes that explain what changed and why it mattersBuilding Products for What's NextWe believe AI is changing how great products are imagined, tested, and built. We're looking for someone who is excited to help us take advantage of that shift.You'll use tools like ChatGPT, Figma, Jira, GitHub, and AI-assisted prototyping platforms to explore ideas, sharpen requirements, accelerate research, and collaborate more effectively with design and engineering.You don't need to be an expert in every tool. You do need to be curious and willing to experiment with better ways of working.Most importantly, we believe AI should strengthen human judgment, not replace it. Great product development still begins with understanding customers, asking the right questions, challenging assumptions, and knowing which problems are truly worth solving.What We're Looking ForWe're looking for an experienced product leader who can understand complex problems, bring clarity to competing priorities, and help teams build software that people genuinely enjoy using. Healthcare experience is welcome but not required. Strong product thinking and the ability to learn a new industry matter more.Proven experience leading SaaS products from discovery through releaseStrong product judgment and the ability to uncover the real problem behind a requestTop talent for turning complex ideas into clear requirements and practical solutionsTechnical fluency and the ability to work effectively with engineering and QAA strong eye for intuitive workflows, thoughtful design, and excellent user experiencesExperience managing product backlogs and working in an Agile environmentClear communication and confidence working across teamsA high degree of ownership, curiosity, and adaptabilityWhat Will Make You Stand OutWe're especially interested in candidates who have helped build thoughtful, intuitive products within complex environments. You may stand out if you have experience with:Complex B2B SaaS platforms with multiple workflows, roles, and user typesProducts used by frontline teams in fast-moving operational environmentsRegulated or mission-critical software where accuracy and reliability matterSimplifying complicated processes through strong product and UX decisionsProduct analytics, customer insights, and feature-adoption measurementAI-powered features or workflow automationIntegrations, APIs, permissions, and data-heavy productsFigma, prototyping, or close collaboration with product designersHealthcare technology, clinical workflows, or long-term careHealthcare experience is welcome but not required. What matters most is your ability to learn a complex industry, understand its users, and turn their real-world challenges into excellent software.Why You'll Love Working at SynkwiseSynkwise is growing quickly, but we're still small enough that your ideas, decisions, and work will have a visible impact. You won't be buried under layers of approval or handed a roadmap someone else already finished.Help shape a product used every day by thousands of residential care providersWork alongside a smart, approachable team that genuinely enjoys building togetherTake meaningful ownership without navigating unnecessary corporate red tapeExplore practical ways to bring AI into real-world workflowsSee your ideas move from conversation to production and hear directly from the people using themJoin a company that takes its mission seriously without taking itself too seriouslyEnjoy healthcare benefits, a company-sponsored 401(k), team events, and plenty of reasons to look forward to coming to workWe work hard, move quickly, laugh often, and care deeply about the people we serve. If you want to help build something meaningful with a team that values good ideas over job titles. We strive daily to make you feel like you belong and are welcome. Culture takes work, and it's intentional in our company's DNA.Equal Opportunity EmployerSynkwise is an Equal Opportunity Employer. We are committed to creating an inclusive environment and do not discriminate based on race, color, religion, sex, gender, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status, or any other status protected by applicable law.We welcome diverse perspectives and encourage applications from all qualified individuals.How to ApplyInterested candidates should submit a resume and a brief cover letter explaining why they are a strong fit for Synkwise and this Senior Product Manager position.Candidates are encouraged to include examples of products, workflows, features, prototypes, or SaaS experiences they have helped bring from concept through release.Selected candidates should expect a practical product exercise during the interview process. The exercise will focus on evaluating a real-world SaaS workflow, identifying user and UX challenges, proposing improvements, and demonstrating how those improvements would be translated into actionable product requirements.We care less about producing a polished presentation and more about seeing how you think, how you simplify complex problems, and how you translate product thinking into execution.