Medical Assistant I

Join Our Team at Valley-Wide Health Systems, Inc.

We're looking for a dedicated Medical Assistant to join our team and make a meaningful impact by providing exceptional care and support to individuals in their healthcare journey.

Key Responsibilities:

Administrative Duties:

• Greet patients, keeping medical records up to date (abstracting), answering the telephone and take phone messages, first line person to evaluate patient's request to speak with provider.
• Evaluate potential emergencies and work into the schedule as necessary when the schedule is full. Utilize the "Lead Nurse" when patient cannot be worked in the schedule and/or further medical decision-making is needed
• Collaborate with the case manager/referral coordinator and operator on completing insurance forms, making appointments, handling correspondence, scheduling hospital and laboratory services
• Assist the billing department with completing incomplete/missing information in a timely manner

Clinical Duties:

• Check in patients for scheduled visits with the health care provider. Check in includes vital signs (blood pressure, temperature, pulse, respiration, height, weight, BMI, Assessment of pain, LMP, Medications, Allergies, HPI, chief complaint and past health history on all new patients), retrieve patient history if applicable (prior labs, x-rays) and assess patient needs.
• Provides patient services not requiring the need of a provider, according to established protocol.
• Records any contact with patients in chart (Patient identifiers verified prior to any documentation).
• Perform point of care testing and treatments, according to established protocol.
• Participate in quarterly lab proficiency testing
• Responsible for reviewing lab and other reports administering proper follow through.
• Arrange follow up with provider when necessary
• Send written notice to patient according to established protocols, i.e., pap smears, immunizations, etc.
• Prepare room for procedures and assist providers as necessary.
• Checks and stocks room daily for adequate supplies
• Schedule x-rays or other diagnostic tests and provide patient education for exam preparation.
• Has equipment and supplies ready as necessary for procedures and minor surgery, i.e. pap, biopsies, I and D's laceration repair, toenail removal
• Ensure that proper sterilization procedures are being followed.
• Prepares and administers medication orally, intramuscularly, sublingually, intravenously (if applicable) using excellent technique.
• Calculates drug doses accurately (Yearly medication calculation competency)
• Send Task to the RX refill nurses as needed
• Participates in Patient Education.
• Have materials and handouts readily available in the room or able to retrieve information from the internet.
• Request support from professional staff when required.
• Assists other teams when needed.
• Respond to "Flags" and adding to the workgroup of the clinic assigned to for the day
• Maintains and completes inbox for a nurse out sick or if you are the extra nurse for the clinic
• Assists in overall operations of assigned clinic.
• Monthly inventory
• Proper care of equipment and supplies
• Assist with orientation of new medical assistants.
• Attends staff meetings
• Checks and signs off on crash cart regularly in compliance with protocol.
• Participates in continuing education on a regular basis and as offered
• Is supportive and attends in-services provided by VWHS
• Knowledgeable about emergency calls and maintains current CPR
• Completes and passes annual competency assessments.
• Other duties as assigned
• Floating is a requirement of all MA levels to assist in prioritizing patient care and access as needed
• Ability to complete all the duties and responsibilities outlined in step I & II beyond immediate supervision.
• Evaluate for potential emergencies and work into the schedule as necessary when schedule is full. Utilize the "Lead Nurse" when patient cannot be worked in the schedule and/or further medical decision making is needed
• Additional patient interventions as deemed competent
• Supports RN Lead with nursing policies, procedures and workflows are up to date and followed.
• Perform schedule scrub for next day
• Lead huddles (If there is no RN Lead or Practice Manager in clinic)
• Patient lesson planning
• Assist within their pods with additional needs
• Takes a lead for daily/monthly duties oversight

* Specific assignments according to health care provider that the nurse works with on a regular basis.

* Comply with all CLIA, AAHC, and other certifying or accrediting agency regulations and standards.

Requirements:

• Medical assistant training (school or on the job training, proof of education) required
• One-year medical office experience preferred
• Knowledge of equipment and technology used in the nursing area.
• BLS certification/training and certification
• Sensitivity to low income, vulnerable populations
• Ability to work as a team member, maintains a professional relationship and positive attitude with other.
• Displays enthusiasm toward the work and the mission of the organization

Why Join Valley-Wide?

Valley-Wide Health Systems, Inc. is dedicated to providing high-quality, patient-centered healthcare to all individuals across our multi-county service area in southern Colorado. As a non-profit, Federally Qualified Health Center (FQHC), we offer premier primary and preventive care through our 34 service sites strategically located in rural communities.

We offer a comprehensive benefits package, including:

• Free Health Insurance (additional plan options available)
• Employer-paid Air Ambulance Coverage (MASA)
• Employer-paid Basic Life, LTD, STD
• Retirement Match
• Health, Dental, Vision Insurance, HRA, FSA, DCA, Retirement Plan
• Paid Leave:
  • Vacation: 10 days accrued per year
  • Sick Leave: 12 days accrued per year
  • Holidays: 7 days per year + 3 Floating Holidays

For more information and to apply, visit our website: Valley-Wide Careers

Equal Opportunity Employer Statement: Valley-Wide Health Systems, Inc. is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, national origin, sex, age, disability, or any other status protected by law. All qualified applicants will receive equal opportunity, with hiring decisions based on job-related factors.

Employee Rights Under the Family and Medical Leave Act (FMLA) For more information on employee rights under FMLA, please visit: FMLA Employee Rights

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